Where is my Livewave antenna Ordered Jan. 29th, 2019???
How does one contact Livewave. Unable to reach anyone with their phone number. 1-85*-282-**** E-miles are just as bad. Help SEMPRFI55@***.COM
Reason of review
Problem with delivery
Let the company propose a solution
Bolt Mini Bluetooth supplied by Alpha Comm Enterprise Inc. in GA
I purchased a mini bluetooth headset on a recent business trip at a shop in the airport in Charlotte NC. The set never worked. I contacted the manufacturer by Alpha Comm Enterprise Inc. in Lawrenceville GA. They 1st said that I should bring back the item to the place I bought it from, which is impossible as I'm in California. They then said I should send it back to them, on my expense, and include a check for $ 6.95 for return postage so they can send me a replacement, i.e. I would have to spend close to $ 10 to receive a replacement for something that never worked!! No apology was ever offered, very rude customer service and extra expense for a malfunctioned item. It's a cheap item (I guess you get what you pay for!), but it should at least work for a while. They stipulate on the enclosed manual that you'll have to pay $ 6.95 if you return a defective item, but you first have to purchase it as the manual is enclosed in the package!! No customer service from Alpha Comm Enterprise.
San Francisco, California
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