Anonymous
map-marker Hutchinson, Kansas

Poor service, lack of professionalism

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Ally Waste website claims that the valets are uniformed and punctual. In a year and a half I have not observed either and most of the time, the valets that serve my building are stoned out of their minds and skip entre floors, and leave bags in cans or leave broken down boxes. We pay plenty well for the service and I am tired of poor service.
View full review

User's recommendation: Don't use them

Oreatha B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sulphur Springs, Texas

The absolutely worst ever & the 2 mangers R such liars never gives a satisfaction answer 2 anything!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pick trash up whenever its convenient for them & then tells u that ur apartment complex has high crime rate !!! Lmao I been here 4 yrs & never ever seen R heard of any crime ( if so ally waste why dont u all just get out of contract!? ) yea ur manger Josh if thats his real name said so .) they will lie right from the start of the conversation. I have place a camera on my door just for you guys !!! Best believe I wont stop until I get satisfaction & I gonna tell it like I receive it !!!
View full review
Jane d Cnb
map-marker Dallas, Texas

Worse valet company ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ally Waste Services - Worse valet company ever
If i could give it a zero i would. This is the worse valet trash services ever. They have failed to pick up my trash 6 different times. Everytime i call the corporate office number, i always talk to the same manager of the Dallas area. She always has an excuse and never tries to be apart of the solution on why my trash is not picked up. The manager of the valet crew she just wants to argue with me over my trash, over talk me, yell and act ghetto on the phone. She claims she tags my door but she doesn't. She can never provide proof of valet coming by when i did call to complain. Ally valet waste service offers poor service and poor customer service especially coming from the female Dalla. manager. My whole complex complains on them. Stay far away from this company unless you want to dumb your own trash and still pay for it.
View full review
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article