Manufacturer: Ally Bank Category: Loans Clear all filters (39 of 39 reviews match)
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If you make payments more than the monthly amount, the excess will not get posted to principle. They will just add months paid. This is to their advantage. When I questioned their customer service about this practice, I am now getting past due amounts with threats to credit bureaus. I am already 4 months ahead in payments. Incredible! I am getting daily robo calls asking for delinquent payments to be paid. They have not mailed me a monthly...
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I'm trying to sell my car and it's a 4 day minimum delay to get a title cleared after the buyer gives me the money and I send it to ALLY. 7-20 for a loan equity transfer. What buyer is going to wait that long to buy a car? In other words, they pay for the car and maybe 4 days later you can give the buyer a title release. WHAT! No one I know, let alone a stranger, is going to trust you with that amount of money for that period of time. I...
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2.4
I didn't like
  • Handeling of our account
  • No solution to how to sell my car
#778685
Ally is the worst bank I have ever done business with. It started 9 months ago when they switched from automatic payments (which we were enrolled in) and then they, without telling us, switched to manual payments. My wife got a phone call from them, literally the day I was deploying, saying that we were delinquent on our payments. My wife then had to call me as I was in the airport, literally about to board an airplane. She needed me to call...
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grafenreed14

grafenreed14 WOOOWW!!! Im sorry about your experience with FraudAlly smh.. I am experiencing somewhat the same issue with them. I am just glad im almost done with them. I would NOT suggest...

I didn't like
  • Handeling of our account
  • Lack of consistency
  • False information
#774076

Ally Bank Auto Loan Review

#747049
1.0
working wiith ally is a joke. you have so many loop holes and scams its very irritating. i have been trying for 6 months to move my due date to find out its going to cost me. your customer service is horrible. along with your record keeping. i will never use ally for anything ever again, nor will i recommend you to anybody.
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We financed a truck with Ally Financial in 2013, the vehicle was stolen and the insurance company paid all but 2,200.00 on the loan. We had to get another vehicle which was an additional car note. I called Ally to see if they will work with us to pay the remaining balance off. They are not in your best interest, they advise me that I would have to pay the monthly payment until the truck was paid off. They're the most insensitive company I have...
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Anonymous

Anonymous This is what happens when YOU agree to a deal in which YOU are upside down. being "upside down" means you owe more money than the car is worth. You get to that point by putt...

Ally come up with they on rules and I feel they do shady business. One thing they don't answer their phone, secondly the place you on repossessions even when you have proof of payment. Thirdly they sale your car from a with out allowing your proper procedures to get your own car out of the pound and then sale your car without warning. Then after all of that they sent me tow and pound fees. I could go on with complaints but I think a lawyer...
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Anonymous

Anonymous Hey guess what? YOU could avoid all this by doing what YOU promised to do...make each and every payment on time! Isn't that amazing?
All we have here is another typical...

Dont deal with Ally Financial. I had a car loan through Ally. Sold the car and transfered loan to new owner, due to I am a disabled vet and cant work anymore. But, its been taking them 2 months to do paperwork. Ally made a mistake in paperwork,and tried to blame me for the delay. There explanation is there is a overload in paperwork. I now lost the buyer and stuck with payment that I cant afford. They basically told me Tuff.... I am going to...
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Anonymous

Anonymous This is exactly what I'm experiencing..if been trying to do a transfer which they approved yet every time we complete the paperwork its returned to us saying we signed in the ...

My credit score is 826, with a million dollars in the bank. Ally turned me down on a $7500 loan on a $47,000 car. Dealer discount price was subject to a loan with Ally that I would pay off the next week. I'll just drive my 7 year old car until the Dealer has honest price for a cash trade. I set at the salesman desk 4 hours with him going back and forth to the General Manager and finance manager to get my trade approved. They had to local the...
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Anonymous

Anonymous Lies. All lies. With a million in the bank, why seek a loan and pay interest? You seem to be the typical angry bad credit customer that wants to blame others for a car that yo...

Purchased a vehicle thru a Chevy Dealer. Went with Ally due to low interest rate. Big mistake. I sent extra money (as I do with some bills) for the first three months. Usually when doing this with car and house loans the amount paid over goes to the principle. Ally send us a statement for the next month which is lower than what we signed the contract for to pay. I again paid more than what was asked for on the bill. Well, the next month...
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Anonymous

Anonymous When you pay extra, it gets applied to the end of the loan, so you are shortening the amount of time financed, not decreasing the monthly payment. This is true with all auto f...

1.0
I didn't like
  • Handeling of our account
  • Deceptive business practices
#722278
OK, Its been lies and nightmares form the beginning but now they're in direct violation of USA laws and my states laws. I cant begin to list the issues-but BEWARE! They'll connect you to customer service in the Philippines who will lie. They'll tell you you're able to pay online 24/7 365 days of the year, but everyone you speak with will give you different explanations about "when those payment will be applied to your account" .My loan due date...
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Anonymous

Anonymous "Work with"? What is there to "work with"? Oh, I see...you want to pay at the last minute and then cry because you gave yourself a late charge. Extra charges? Every time Y...

Anonymous

Anonymous It's common practice to post the following business day, whether your payment falls on a weekend, then proceed to it being posted on the following Monday. This is common sense...

1.2
I didn't like
  • Deceptive business practices
  • Lack of consistency
  • False information
#721945
Ally Bank is terrible & I will never finance another car thru them. They take my $out my account days later after I made a payments but send letters acting like my car payments is behind which isn't but every time I call asking about the letters they act like they didn't send them & act like there isn't a way to stop the letters. Do not finance thru Ally or you'll regret it like I do!
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Hualani

Hualani THey've never said the same thing twice! You will need to get professional help.
Check with your states Attorney general's office, and have them explain your states "usury ...