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been 3 weeks they notified to notify me they wil be sending me a letter telling me a letter so i know which dmv in nj to go to to register my vehicle and get plates. so incompetent on the phone; told me wrong dmv; never got it very slow inefficient horrible people....
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My husband has a loan with this company before we married. He fell behind on his loan, and it has been hard to get his account straightened out. Today is April 21st and I have already made all previous payments. I have also made the payment due for May 9th. Yet, a late...
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Anonymous
Anonymous

COME ON, STOMP THEM FEET!!!In the opening lines you said it all. Your husband was late making payments and there were consequences which he brought upon himself, but it's all...

1.5
#1037407
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Ally banking representatives are very unprofessional with people such as Mike and Arthur and joe. They did not take the time to explain or listen to the situation regarding the problems with payments that resulted in the respossesion of my vehicle. Vehicle was...
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Anonymous
Anonymous

WRONG ON ALL COUNTS!As per YOUR own figures, you were late the FIRST four payments which includes a FIRST PAYMENT DEFAULT and rejected payments! Their repo was a perfect exec...

Ally Bank Auto Loan Review

#1035829
1.5
seven(7) payments over course of 72mo loan were reversed by ally. my bank faxed proof pymts came out of acct Ally continues to call in excess of ten times a day thru call centers all with different phone numbers. ally refuses to correct roblem
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Ally Bank Banks Advertisement Review

#1032531
Ally bank is the most selfish bank there is out there theycall themselves cristians they are a bunch of liers crooks them and their false advertisement they should be sued for eveything they have
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Ally Bank Auto Loan Review

#1024592
1.0
Paid off loan 4 years early and they refuse to give me a zero balance payoff letter service rep myla m was horrible with response like oh well took my money then refused to give me a number to contact higher up told me there is no one else
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Car Loan Endorsement Of Check Review

#1018592
unbelievably incompetent people. no concept of how to get things done.
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Ally says that you can raise your rate once on a 2 yr cd. When the rate when up from 1.30 to 1.40 I called to raise my rate. No where in their descriptions does it state that if they give you a loyal customer rate of .05% if this a c/d renewal, then the loyal customer...
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1.3
I didn't like
  • Deceptive business practices
#1029240
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I am appalled to see commercials that Ally Bank supposedly do right by the customer. What a crock.......my 18 yo son got a lease on his truck which happened to be through this so called "bank" . He had worked hard and had a down payment and his dad helped him get the...
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Anonymous
Anonymous

I'm appalled to see an alleged commercial period they don't do right by anyone but themselves they are crooked fascists communists they ought to ship them to north Korea

Anonymous
Anonymous

You don't know what you're dealing with. Why in the name of time would even, for one split second, go along with a CAR FLEASE? Any CAR FLEASE is an excellent deal for the de...

1.0
#1020100
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TERRIBLE BANK. EVEN WORSE CUSTOMER SERVICE. I tried to open an account to use as savings and deposited $200 from my WF account (which I've had for over 10 years). They said they needed more documents to verify and open the account. Fine. Emailed someone called Lauren,...
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#1015844
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Ally Bank - Maximum Excess charge
I have had many leases over the last 10 years with Ally and never had a turn in problem until this last vehicle. My vehicle had a tiny chip int eh windshield when I turned the car in. The chip was less than 1/2" and was within the acceptable range according to their...
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1.0
I didn't like
  • Customer service and staff
#1005294
Reply to reviews
Almost by far the 2nd worse bank I've had to deal with. Totally unprofessional employees lied to me . Held my social security payment for almost A full month. Sent check to old address and I was made homeless for a week because of this bank. Never never open a account...
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1.0
#994165
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Resolved

Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment on the app as usual and accidently hit an extra 0 making my payment 3,000.27. I called ally they said go...
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Anonymous
Anonymous

First off, as YOU stated in YOUR report, all this happened because YOU made the mistake to start all this. Let's make that FACT very clear. Go back to your bank again and ge...

Anonymous
Anonymous

I'm Austin Weldon, author of this review which is 100 percent factual truth!!!!

1.0
I didn't like
  • Customer service and staff
Reply to reviews
GMAC sold out to Ally. I paid my vehicle in full. Ally states I still owe money even though I have the cancelled check front and back paid in full. Diarra (972-537-2931) @ Flower Mound, Texas, from Ally stated to send her a copy and the lien would be released & they...
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Anonymous
Anonymous

Ally sucks they are selfish crooks the customer service such told them I would take care of them when I heard fromstheyfrom soc secdon't give cheap they all out for the mthey...

Anonymous
Anonymous

Right, sure! What do they say is the reason for the extra money? If you've been late, then it was YOU who generated extra interest and fees.

I liked
  • Awful
I didn't like
  • No customer service it is outsourced to the philippines
  • I did not get my title
  • Held checks and posted them late
#976435
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