
Allura Derm
Allura Derm Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allura Derm has 3.6 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent product.
Cons: Poor customer service.Review authors value the most Customer service and Reliability. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Do not want this cream cancell now!!!
Do not expect a paymentwill return to mail man. not paying for this. Do not expect a expect refund.ny payment.
One of my products has not come in the mail.
I called to find out if there was a delay in my receiving the eye gel. I was put on hold but no one came back to the phone. My issue remains unresolved.
- Excellent product
- Poor customer service
Preferred solution: Deliver product or service ordered
AllureDerm NOT a free trial for $4.95
FREE TRIAL IS NOT FREE AND IS VERY MISLEADING. In the month of May 2017 I was billed for two sets of the product for a total of $16.83 PLUS an additional $260.22 for two additional sets.
The following month of June 2017 I was once again billed an additional $260.22 I immediately phoned and customer service was very courteous but said they have cancelled my accounts and can only credit me for $180.00 out of the total $520.44 and that I should just keep the product because they are backed up with returns and the return/credit process will take longer. The customer service rep even stated tbey really no need to clarify the auto enrollment as not to confuse consumers. I absolutely love JoAnna Gaines. I am proud of her accomplishments and was excited to learn she had started a skin care line and was anxious to try it.
I am extremely disappointed in the business side of this and how consumers are mislead.
Unfortunately, because of this I will never purchase her skin care line. Best of luck to you, Joanna but, please correct this issue.
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