Kevin A Let
map-marker Leeds, England

Given up it's impossible to subscribe spent literally hours

It's ridiculous but no worries I'll simply try somewhere else. I certainly will not be recommending all trails to anyone else. I actually feel like it's a joke app or a scam. Honest hard working people haven't got time for this *** app. I've been advised to steer well clear of all trail by others
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User's recommendation: Definitely do not use this app

Anonymous
map-marker Syracuse, New York

Contacts missing

Why is there not a phone number to call - four days later I still do not have the option of notifying my contacts when I am paying for that service.
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Alexandra P Dgi

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Verified Reviewer

Subscriber issue

Hello, I need to speak with someone regarding a subscription error that was made for the wrong account (an old account) not my current and wondering how to cancel and switch this over by receiving the same discount w a promo code. Thanks.
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Pros:
  • It is the best app i use for hiking with my garmin

Preferred solution: Help with switching and refunding a charge to an old account and switch the new subscription to renew for my current account.

jennie l Lfv

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Verified Reviewer
| map-marker Coos Bay, Oregon

Subscription not activated I paid card reflects that

Paid 39.99 now I have to disputing my credit card because AllTrails will not activate my all trails app n will not respond to my emails CROOKS!!!
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User's recommendation: Don’t pay

Analynn Geq
map-marker Cupertino, California

Cancel my account

I just dont use it anymore. The reason I dont use it is not because of the bad service, but because I dont lead hikes anymore. So I dont need to calculate the mileage and elevations. I am a senior and live with limited income. Dont want to spend that extra amount of money.
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Michael W Vrf

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Verified Buyer
|

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Verified Reviewer

New membership