Manufacturer: Allstate Insurance Category: Claims Clear all filters (18 of 18 reviews match)
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I had a homeowner's property insurance policy with Allstate for several years that was paid and in force.I filed a timely claim and provided all information regarding the loss of my personal property at my residence. My cash and all personal property and belongings were taken from my property. Allstate stated that we need receipts from every item taken from my home. All my legal documents, receipts and video of my personal property were taken...
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Anonymous

Anonymous Amen! My daughter was in LA and stopped at a Starbucks and while inside getting her drink thieves broke the window to her rental, gained access to the trunk and took off with...

Anonymous

Anonymous I am not saying that it didn't happen, but $78,000 claim for theft is pretty substantial and would generate a red flag from any company.
They will likely send your claim o...

1.0
I didn't like
  • Acting in bad faith
#1006603
I was involved in an incident with Hurricane Matthew.Allstate provided no customer service no guidance no suggestions not even a simple phone call. I was left to figure out what to do how to do it and where to turn all by myself they offered no help to me whatsoever. If I treated people that way in my job I would be fired. I contacted corporate office they said they would file a complaint. I followed up on complaint still have not received a...
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Anonymous

Anonymous Did you even file a claim?

1.4
I liked
  • How they ignored me
I didn't like
  • No return calls
  • Customer service displays a total disregard for yr piece of mind
#985319
I have had Allstate home and auto insurance since 2009.Allstate never told me that when you have insurance you should not make a claim on your homeowners insurance, otherwise you would be notified that your insurance rates for your home have gone up over $500. My claims totals were under $4000. I asked my insurance agent for help. When he contacted the Underwriters they wanted to charge me even more! Because of this I am having a difficult time...
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h.kitchener

h.kitchener Insurance companies are in business of making money and it appears they are now not making enough off their investments to sustain their high rate of income as in years past. ...

1.0
I liked
  • At this point
I didn't like
  • Unfair business practice profiling
#982520

Allstate Insurance Homeowners Policy Claim Review

#939104
1.8
My mother had allstate insurance for decades, my mother did as all do she aged. She had no family in the state she lived, she came to my home 1700 miles away when she was in her 90s I paid all of her bills including her home insurance. When her home had water damage allstate tried every way to avoid paying a claim. I feel I have no choice other than retaining a lawyer to fight these low-lifes.
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Allstate Insurance Homeowners Policy Claim Review

#927692
Worst being 1 on a 1 to 10 scale , allstate homeowners insurance deserves a 0- . Not only ignoring my request for a claim leads me to believe they took an active part in grand laceny, conspiracy, and forgery. Its been 14 years since my home, (which was 100% paid for) was stolen using forged power of attorney, bank fraud, and mail fraud. Allstate's EXTREME NEGLIGENCE should not be tolerated.
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Allstate Insurance Homeowners Policy Claim Review

#843808
Allstate is one of the lousiest Insurance companies I've ever had I wished I would've researched on them before I signed up with them they lied about everything i've had them for at least five years before anything happened where I filed a claim and they refused to pay saying that it's not their responsibility
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Water damage from water heater.Water heater was replaced but water caused damages to my walls and floors. The mitigation company sent to my home by Allstate, drilled holes in my walls and recommended that my living room area be painted. Supposedly the mitigation company forwarded its recommendations to Allstate. Also, the holes need to be re patched. A claim was forwarded to Allstate for processing. Allstate refuses to honor the claim because...
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Anonymous

Anonymous It is hard to tell everything that happened on your claim from what you describe, but it appears that you are only getting $150. However, you mitigation company charged money ...

Flloded june 1, 2016. Have maximum coverage.Sent adjuster, he spent 3 days. 2 weeks later submitted results, told me amount for structure. 6 weeks later find out assigned another adjuster. Comes out, makes statements. 2 weeks later find out assigning another adjuster. Now 6 months, told by 2 adjusters to get signed contractors estimate, would approve and could begin work. Complied, been 5 weeks and no one has completed review. No resolution in...
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Horrible recent experience with AllState renters claim.Avoid at all costs. They are the worst I ever experienced. Turns out agent had entered all of my contact information including name wrong initially (and name is still wrong despite assurances it would be fixed during claim process). I called immediately because house was unsafe and unlivable: ripped up flooring and carpet, exposed nails, 3 or 4 huge drying fans including 2 next to stairs...
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Anonymous

Anonymous Interesting that one of several hundred AllState issues have been resolved
They clearly do not care at all about customers
Stop using AllState

1.3
I liked
  • Nothing at all
I didn't like
  • How claim was handled
  • Poor treatment
  • Money greedy
#933275
allstate has charged me 1999.00 for a1000 sq ft home,had trouble with masonry chimney,shyster joe at allstate said "we didn't build the house"what a arrogant *** joe is!!!and my policy covers hail and wind only,talk about a bunch of criminals,*** ALLSTATE.!!!!!!cmon down joe you *** behind a desk jackoff I've got something for thieves like yourself.***!hope you enjoy your sales bonuses,how many people have you screwed 1000 or so,carma is heading...
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1.0
I liked
  • Suck
I didn't like
  • Does not care about the coonsumer
  • Suck
#920649
For 3 yrs i have paid a premium price for my homeowners insurance which has more holes in the policy than my spaghetti colander.At 1478.00 a year for a 1000 sq. ft. home for the homeowners insurance only, I would expect my home to be well insured which is why I went with what I "thought" was a reputable company.When a hail storm totaled my roof this insurance company will only cover the shingles, and hopefully the nails. After wasting 3 months...
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I am 63.I have had maybe 3 claims in 45 years. Believe me all these insurance companies clam up when its time to actually pay a claim. The worst for em was Allstate. Sent them homeowners checks fro 20 years. Then a pipe burst in our wall. Next year the cancelled us. Next worst Amica. Get hit by one of their insured. Trying to get them to pay out was like pulling teeth. I am 63. I have had maybe 3 claims in 45 years. Believe me all these...
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100% full

Strong winds blow away part of my roof, I file a claim with Allstate and after several weeks they came with a "wise" answer. We ae unable to provide payment on this claim because: the roof damage is due to weathering over time. after that ridiculous response no a single word; obviously my roof got damage by the wind and Allstate say was because weathering overtime. Stay away from this insurance company "You are in bad hands", I may say in the...
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Anonymous

Anonymous I'm curious as to the age of your roof.
Also, your agent is licensed to sell insurance, explain the products and determine risk.
When there is a claim, your sales agen...

1.3
I didn't like
  • Refuse to pay for my house roof damage
  • Unfair claim practices
#864616