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I submitted a claim because i had a small leak under my kitchen sink and it seeped under my laminate floor, ruining it. Apparently their homeowners policy is worded so that if their "expert" says that it has been leaking for more than 3 weeks then it is not covered....
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Never in my life have I had such a poor customer service experience as I did dealing with Charlene T. from All State Car Insurance out of Pittsburgh, Pennsylvania. I was rear ended by an individual with this insurance and she was the claims manager. She was...
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I didn't like
  • Customer service and all their employees
  • Rude customer service reps
#1032479
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I have been with progressive for 4 years and never had a accident nor a claim, I can say now that I am safe driver I joined Allstate in 2015. On 9th July 2016, Right before the traffic signal(this is just outside of Apartment complex just 100 feet away) I had indicator...
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1.0
I didn't like
  • Unfair
  • Racist
  • Customer treatment
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Allstate Insurance Customer Care Review

#1038945
1.0
I had both my vehicles insured through Allstate in Columbus, NC. Horrible customer service and wouldnt return phone calls. Im now now with Geico and am getting great customer for less money!
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Short Review for April 18, 2017, Pc_bad_quality

#1036076
1.0
Puff back clean up. RAINBOW Restoration Orange County, New York ran ozone generators 3 of them .For at least 3 days without checking in on them in my home. We are now out of our house since March 7,17 . We are waiting on air quality testing report. ALLSTATE has removed almost all of our soft goods,.
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Short Review for April 14, 2017, Other

#1034279
4.0
Extremely disappointed in Allstate jumping on PC wagon so quick by reportedly canceling advertising on a program that I enjoy watching. I will be looking at my option to cancel insurance with Allstate.
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Rental Insurance Review

#1011890
They are desisive, delay, debate and lie. Don't use any products.
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Oh boy where do I start I have had Allstate literally since I was 18 & I am now 48. I bought a home & thought I would keep all my insurance with one company... Wrong move if you live in Schertz, Texas do not use Will Peterson Allstate agent. When a storm did a huge...
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Our car was rear ended by an Allstate insured and was in the shop for 8 weeks. Allstate says the body shop took too long and they paid what their formula says it should pay. Its 1200.00 short and I'm still wondering how all of this is my issue. I am the one at loss...
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Filed claim due to heart surgery - unable to work. Its been 2 months - my claim is no closer to being processed than it was the 1st day I filed it. Allstate keeps sending letters saying they need additional info and forms filled out by my doctors or the hospital. I had...
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After being told that all of my auto repairs would be covered, Allstate decided they would not pay for the whole total of my auto repairs because I went through a Mini certified collision repair shop (Fields Collision Center of Orlando). Allstate originally gave me a...
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I didn't like
  • Way claims are handled very poor service
  • Claims rep
  • Bad business practices
#1020438
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I was in an accident, AS A PASSENGER. Unfortunately the driver of the vehicle I was in was deemed liable after arbitration. Even the police report supports the driver being at fault. Allstate claims adjuster and his supervisor refuses to take liability for my personal...
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1.0
I liked
  • At this point
I didn't like
  • Ignore the customers needs
  • Bad business practices
#1020401
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An Allstate insured driver was at fault in damaging my car. The Allstate driver admitted fault, but Allstate took 3 weeks to "accept responsibility" while I drove around in a crashed car. Allstate claims adjuster took forever to start the repair process, only approved...
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Anonymous

Anonymous By the way it is spelled Geico

#1018965
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We were in a windstorm July 14,2016 in Coweta, Ok. Two roof companies said extensive wind damage to roof. Allstate sent out first adjuster that lied and denied saying no damage by wind, it was over nailed and faulty. Our agent called another that denyed and talking...
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#1016405
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