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1.4 Based on 161 reviews
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  • Customers like
    • Absolutely feel violated and sick to my stomach 3
    • Informing others about them 3
    • When i cancelled my auto insurance with them 3
  • Customers don't like
    • Customer treatment 11
    • Appauling customer service 8
    • Acting in bad faith 6

They are desisive, delay, debate and lie. Don't use any products.

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Allstate insurance added drivers to my policy that did not have a drivers license. They added my daughter who was nineteen at the time and did not have a license but an expired learners permit. She lived 1000 miles away in Minnesota. Allstate argued first that she did have a drivers license because their risk department has it on a form. After sending in proof. (a copy of the expired learners permit that had expired over a year before) they put... Read more

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We had two incidents with Allstate homeowners within 6 months. Both were horrendous. the first was when a tornado hit our home in April of 2016. Allstate calls their notorious catastrophic team. the first an was from Tennessee. It took him three weeks after the tornado to get here. He gave us an estimate over around $3,000 with our $1,000 deductible. I knew that was not close to enough so we hired and FHA appraiser from outside on our own to... Read more

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Ur customer care employee Meghna bokade is not properly cleared all things so she is not treat not well behaviour with customer so plz take action against her

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I had a homeowner's property insurance policy with Allstate for several years that was paid and in force. I filed a timely claim and provided all information regarding the loss of my personal property at my residence. My cash and all personal property and belongings were taken from my property. Allstate stated that we need receipts from every item taken from my home. All my legal documents, receipts and video of my personal property were taken... Read more

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After 260 days these thieves finally decided to pay my claim. I hired an International public adjuster within the first week of the claim as Allstate was too busy to send an adjuster to my area. The good news is that the public adjuster ended up netting me 3x Allstate's initial offer. Allstate is happy to remind you that you are under insured and take your $$$ and remind you that your coverage are not up to date when its time to pay the claim.... Read more

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i have been with allstate 17 years I go to make my payment one day and realize the payment more than doubled I started looking at my policy and noted they added my ex wifes children to my policy we have been divorced for 10 years and the children are no relation to me have different last names however allstate added them to my policy using my last name when called to get them removed I was given the runaround by my local agents office and was... Read more

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Your cheap adjusters are holding up the progess of our fire and smoke damaged home after sick pro i mean serve pro coyldnot cleann the soot off the walls why dont you come take a look whille im living in squaller waiting for the repairs from your stingy adjusters so my contractors can get to work

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Allstate is the worst insurance company ever!! There customer service suck!! Nobody know nothing! Can't answer your questions and they over talk you!! I wouldn't recommend them to anyone!! Good hands my ***

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MY house has been insured with Allstate for 30 years. I had under house damage with water damage, so I called them out to inspect. Their inspector had been out the same year and said everything was fine. WE3ll, that turned out to be a disaster for me. Around $63,00 out of my pocket the house was fixed. Allstate did not put in $1.00 in the damage. Then my roof was having problems, again Allstate did not pay $1.00. I asked Allstate to send out... Read more

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