Anonymous
map-marker Chicago, Illinois

I am not able to order online

I tried many times and was not able to buy. I tried to call you but no one comes on line. Can help buy on telephone to make life easy for people who are not good at technology.
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Chryssa O

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Verified Reviewer

Bank bal discrepancy in the amount of $36.16

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Im a frequent customer and, looking over my records, see Im off by -$36.16 in my calculation. Is it possible that I paid double or twice for a order? Is it even possible for you to check my account with you, to answer this? Love your products, as do the recipients of the gifts of your product I share. Thank You
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Preferred solution: Confirmation re: message I sent

1 comment
Sophie Vbd

Chryssa - Thank you for your feedback. We would be happy to look into this issue for you. Please call us at 800-875-**** M-F 7-6 PST or email customerservice@***.com so we can resolve this matter immediately for you.

Rodney T Umf
map-marker Torrance, California

Out of stock o y.s honey 2 pounds, 2 1pounds same price

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I wanted the same price for 2 1lb jars for the price of the 2lb jar of honey, sales person said there was No way he could do that, even though they were out of stock on the 2lb jar. I'll have to take a serious look at my options before ordering from this company again.
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Loss:
$3
Pros:
  • Fast delivery
Cons:
  • Want match price on there own items when out of stock on larger items

Preferred solution: Price reduction

1 comment
Sophie Vbd

Thank you for your feedback. We apologize for the stock issue.

Unfortunately occasionally our shipments from manufacturers do not arrive as expected, but we are always working our hardest to restock anything unavailable. You can also sign up to receive an email notification when an out of stock product is available by entering your email address on the product page.

We try to price our products as low as possible to start, so unfortunately we do not have a way to offer additional discounts on the smaller size. Please feel free to contact us if we can be of any further assistance.

Cynde H

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Verified Reviewer
| map-marker Zaporizhia, Zaporizhia Oblast

About my order

I am messaging...because I need assistance from a Representative to fix my order...it accepted my first Vanila Visa Card but not the second one...now showing my cart is empty...need a Rep to finish and fix my order
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Preferred solution: Fix my order

1 comment
Sophie Vbd

Thank you for your feedback. We apologize for the inconvenience you experienced with the website. If you do encounter any further issues with our checkout, please don’t hesitate to contact us and we’ll be glad to assist you.

Edgar G Pgo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unreliable

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AllStarHealth Com - Unreliable
Been a customer for a very long time(years) Lately your shipping is terrible takes forever. This will be my last time shopping at allstarhealth.com PS step your game up.
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Cons:
  • Unreliable
  • Take forever to receive order

User's recommendation: Don’t want to wait a long time do not shop here

Abby L Nok

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Verified Reviewer

Foodstamp card

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I was wondering if I could place an order (food or Tea) with my food stamp card? I wanted to place an order but I only have food stamps. This is not a complaint. Just hoping you accept food stamps. Thank you for your time. Sincerely Abby Litts
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Edgar G Pgo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order

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AllStarHealth Com - Did not receive my order
I always order from you guys ,however,lately its been a hit and miss with my package delivery. I dont appreciate waiting 4 days for my order,for this reason I will not be able to continue being a long term customer. Thank you . PS step your game up.
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Pros:
  • Unreliable

User's recommendation: If you don’t like waiting long time for your supplement don’t shop here.

Anonymous
map-marker Menifee, California

Made mistake on order

Accidentally ordered the wrong flavor protein powder. Customer service representative made the chang for me. Quick, easy and he was very helpful.
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1 comment
Sophie Vbd

Thank you for your review of our company! We're happy to hear of your positive experience with us. We look forward to assisting you on future orders.

Anonymous
map-marker Kansas City, Missouri

YOU SENT ME THE WRONG COLLAGEN:

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YOUR ADD PICTURED ANCIENT NUTRITION MULTICOLLAGEN WITH 5 TYPES OF COLLAGEN. THAT IS THE ONE I HAVE BEEN TAKING WITH GREAT SUCCESS AND HAVE TRIED YOUR 10 AND I REALIZE THE INGREDIENTS ARE ALL OF THE SAME EXCEPT FOR THE WAX THAT I MUST BE ALLERGIC TO FOR I GET UNBEARABLE PAIN FROM TAKING THIS.

I HAVE THE PICTURE OF WHAT I ORDERED, AND IT IS NOT THE SAME AS WHAT YOU GAVE ME. SO I NEED TO SEND IT BACK PLEASE AND HOPE YOU HAVE THE 5 THAT I WANT. AND YOU CAN SEND THAT TO ME. BUT NOTHING DIFFERENT THAN THE 5 THAT I HAVE.

THANK YOU. THAT PHONE NUMBER IS GOOD FOR TODAY.

TOMORROW IS 785-515-****.

PENNY M. TRUDEAU

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User's recommendation: THEY ARE VERY EASY TO DEAL WITH AND VERY ACCOMMODATING. I THANK THEM VERY MUCH FOR MAKING MY EXPERIENCE EASY AND PLEASANT AND AM SORRY WE COULD NOT DO BUSINESS. THANKS AGAIN. PENNY TRUDEAU

Anonymous
map-marker Buffalo Grove, Illinois

Order

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Price to go from 17.00 to 28.00. Unbelievable. No care for return customers. Price increase over 10.00. Is unbelievable in my opinion. .not even offering a discount to customers who have ordered previously
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Francine M Ijo

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Verified Reviewer
| map-marker Melbourne Beach, Florida

Mail orders

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I have received my first order of Plant Fusion Complete Lean Vanilla Protein powder. No complaints......order was correct and delivery was early! However, I do not want the Plant Fusion delivered without an order from me. When I am about to run out of the protein powder, I will order it. So, If I am on a reorder list, please delete my name. Thank you and it is a pleasure working with your business. The "order" number listed below is my customer ID number as listed on my receipt.
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