Anonymous
map-marker Canoga Park, California

Return

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Return label was not including the box or any packaging and I had to pay out of my pocket $4:30. I will not buy anything online because in case of return I lose money.

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User's recommendation: Don’t order anything online or try to return in store

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wesley Chapel, Florida

Cancel my order

Allsaints - Cancel my order

There is no customer service available at all. We are not able to resolve anything.

In my case I may lose money and the product as well. Since the address that is being shipped to is

NOT where I live.

And AllSaints cant help. Sad

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User's recommendation: Be very careful when ordering

Raymond G Zql

Very poor policy

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Original review Nov 27, 2023

I bought a very expensive jacket on their website for FULL price one evening and literally the next morning when I checked my emails I received a 30% discount notice on their entire site. When I contacted them immediately to get my price adjusted they informed me that they no longer provide this and if I wanted to return the jacket I can( which I totally would) BUT there are no more in stock to repurchase, so then I asked if I can take it to a store to do that they told me I wasn't able to do that either.

Buyer beware. They like to rip the customer off.

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Loss:
$500
Cons:
  • Poor customer service with on line service

Preferred solution: Price reduction

User's recommendation: NEVER

Naeema Gns

Issues to place an order online

Every time I placed the order the system kept saying it hasnt problem to process the payment even though I tried with different methods of payments

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Preferred solution: Get assistance to place an order

Merwyn Zbg
map-marker Cypress, Texas

Return online order

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Very difficult to contact anyone in that office

The contact number is not the right number and someone else answer the phone they want to sell their products not happy I cant even talk to anyone live chat is takes a couple of days? Not happy with the customer service.

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Vilma M Mxz

Trish sneaker color

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Disappointed back of right shoe turning a yellowish color on the small flap. Not getting my monies worth.

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Loss:
$149
Pros:
  • Style
Cons:
  • Material

Preferred solution: Another new pair of shoes.

User's recommendation: Don't buy shoe, bad quality.

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