Allsaints
Allsaints Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allsaints has a 1.0 star rating based on 3 customer reviews and overall sentiment is negative, with frequent mentions in Allsaints reviews of returns and poor customer service for online orders.
Key Takeaways for Future Customers
- Expect high prices and check promotions before buying; price adjustments are reported as refused.
- Consider avoiding online orders if you want easy returns or reliable customer service.
- Inspect materials and shoes carefully; some report quality and discoloration issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about returns, refunds, and refund delays when returning online orders.
- Poor customer service access: unreachable support, wrong phone numbers, slow live chat.
- Payment processing failures and order cancellations causing potential loss of money.
Positive Feedback
Style is noted as a positive aspect by some consumers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allsaints has a 1.0 star rating based on 3 customer reviews and overall sentiment is negative, with frequent mentions in Allsaints reviews of returns and poor customer service for online orders.
Key Takeaways for Future Customers
- Expect high prices and check promotions before buying; price adjustments are reported as refused.
- Consider avoiding online orders if you want easy returns or reliable customer service.
- Inspect materials and shoes carefully; some report quality and discoloration issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about returns, refunds, and refund delays when returning online orders.
- Poor customer service access: unreachable support, wrong phone numbers, slow live chat.
- Payment processing failures and order cancellations causing potential loss of money.
Positive Feedback
Style is noted as a positive aspect by some consumers.
Canoga Park, California
Return
Return label was not including the box or any packaging and I had to pay out of my pocket $4:30. I will not buy anything online because in case of return I lose money.
User's recommendation: Don’t order anything online or try to return in store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Wesley Chapel, Florida
Cancel my order
- There is no customer service available.
- The shipped-to address is not my address, risking money and the product.
- AllSaints can't help.
There is no customer service available at all. We are not able to resolve anything.
In my case I may lose money and the product as well. Since the address that is being shipped to is
NOT where I live.
And AllSaints cant help. Sad
User's recommendation: Be very careful when ordering
Very poor policy
- I bought the jacket at full price.
- Next morning a 30% sitewide discount appeared.
- Return offered but no stock to repurchase.
I bought a very expensive jacket on their website for FULL price one evening and literally the next morning when I checked my emails I received a 30% discount notice on their entire site. When I contacted them immediately to get my price adjusted they informed me that they no longer provide this and if I wanted to return the jacket I can( which I totally would) BUT there are no more in stock to repurchase, so then I asked if I can take it to a store to do that they told me I wasn't able to do that either.
Buyer beware. They like to rip the customer off.
- Poor customer service with on line service
Preferred solution: Price reduction
User's recommendation: NEVER
Issues to place an order online
Every time I placed the order the system kept saying it hasnt problem to process the payment even though I tried with different methods of payments
Preferred solution: Get assistance to place an order
Return online order
- Difficult to contact anyone.
- Wrong contact number; sales calls.
- Live chat takes days and not happy with customer service.
Very difficult to contact anyone in that office
The contact number is not the right number and someone else answer the phone they want to sell their products not happy I cant even talk to anyone live chat is takes a couple of days? Not happy with the customer service.
Trish sneaker color
Disappointed back of right shoe turning a yellowish color on the small flap. Not getting my monies worth.
- Style
- Material
Preferred solution: Another new pair of shoes.
User's recommendation: Don't buy shoe, bad quality.
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