Allied Pickfords Australia Reviews
Allied Pickfords Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allied Pickfords Australia reviews show a 1.8 star rating from 1 review and overall negative sentiment; consumers report national wide removals but describe service as not professional with lost luggage and damaged items.
Key Takeaways for Future Customers
- Expect national coverage but verify packing and tracking before transit.
- Document goods and consider insurance; monitor billing and refunds closely.
- Prepare for protracted customer service interactions with Allied Moving Services.
Negative Feedback / Risk Areas
- Customer complaints about lost suitcases and poor claims handling.
- Reports of damaged glassware and inadequate packing.
- Concerns about billing, refunds and lack of satisfactory compensation.
Positive Feedback
Service offers nationwide removals and medium price level noted by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allied Pickfords Australia reviews show a 1.8 star rating from 1 review and overall negative sentiment; consumers report national wide removals but describe service as not professional with lost luggage and damaged items.
Key Takeaways for Future Customers
- Expect national coverage but verify packing and tracking before transit.
- Document goods and consider insurance; monitor billing and refunds closely.
- Prepare for protracted customer service interactions with Allied Moving Services.
Negative Feedback / Risk Areas
- Customer complaints about lost suitcases and poor claims handling.
- Reports of damaged glassware and inadequate packing.
- Concerns about billing, refunds and lack of satisfactory compensation.
Positive Feedback
Service offers nationwide removals and medium price level noted by reviewers.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Bad Experience With Allied Moving Services
- - Four suitcases and personal items are missing.
- - Only $500 ex gratia offered; refused; no apology.
Moving my goods from Victoria up to the Sunshine Coast should have been a simple moved from Bendigo upwards. Instead my 15 cartons & 4 suitcases were delivered and sent on from Melb to 8 other depots!
On final delivery to my permanent address, (rentals were hard to get), the 15 cartons arrived looking well & truly travelled & bashed about! But my 4 suitcases of clothing were missing. So since they got picked up in rural Victoria on 23/05/23, there has been no sighting of them in Maroochydore where the goods were kept until an address was given.
These 4 suitcases were full of clothing & personal items, including gifts from my mother who had passed away.
I had good quality clothing that had been looked after, along with new items of clothing not yet worn. All very important & valuable to me personally.
I still have not had them turn up over a year later.
Allied Moving Services has told me they looked in all the depots, checked some storage sheds as it's obvious that a mistake had mislaid my suitcases somewhere.
Or simply they had been stolen!
I got a reply from my main contact, saying "He hoped that wasn't the case".
But it seems on talking to so many others about my missing suitcases that it has happened too often with many removal companies.
Regardless if we had insurance or not, no amount of money replaces special items dear to us or the exact value enclosed.
So as of today, 1st October '24, my four suitcases remain "lost".
I've had no written apology nor proper offer of compensation. Its like they don't want to know!
A CEO contacted me after many emails & bad reviews I had put online, (go you blame me!?), offering $500 as an ex gratia!
Meaning they will not take responsibility of any lost goods! Stolen or otherwise!
So I sent a reply to say thank you, but refused the payment.
I wasn't impressed.
$500 is nothing to Allied Pickford's Logistics Pty Ltd, a multi million dollar company!
The Australian Movers Association mentioned to me that Allied should really have compensated me for my full moving service fee as well as a decent offer of compensation.
Makes you think doesn't it!?
Cost of lost goods going over many years does mount up!
Allied Logistics Pty Ltd obviously don't care!
- National wide removals
- Not professional
Preferred solution: Full refund
User's recommendation: Don't Use Allied Moving Services!
My consignment has reached but most of the glass stuff has come broken
- - Glass items arrived broken due to poor packing from HK.
- - Insurance not taken; seeking reimbursement and Allied should take responsibility.
RP# 187199 Lot of the glass items received in the consignment have come broken . It was not well packed from HK and on the way have been damaged .
Though the insurance was not take , I think there would be some way to get some reimbursement on the damages. For me if I have handed over stuff it should have been well packed and handed over to me here .
If not than Allied takes the responsibility of the same . Hope to hear from you on the same .
Brands Related to Allied Pickfords Australia
Companies Similar to Allied Pickfords Australia
fragileremovals
Red Dot Storage
“E37, our unit was broken into. There's a combination lock on it. I need the combination lock number so I...“
StorAmerica
“The facility has always been clean ive seen manager leeza m pulling weeds on the property and she is...“
United American Moving
“Took my cash deposit and waited until the timeline expired to do the actual inventory of my home and...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation