Anonymous

Very rude agents!

Was calling in for a quote and told them I was shopping around. Once he heard that, he hung up on me!!! Seriously? How unprofessional is that?
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Reason of review:
Poor customer service
Anonymous
map-marker Miami, Florida

Horrible Customer Service

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I was called a few minutes ago regarding health insurance quotes I asked for. The insurance agent that I was speaking to asked me how soon I want to get insurance to which I told her within the next 30 days. She told me her plans are for today only and hung up on me without saying anything else or even letting me respond to her! Today is within the next 30 days. I was really hoping to be able to get health insurance through this company but I will NEVER inquire with you all again and I will be sure to tell EVERYONE I know how horrible my experience was today! She made sure to tell me at the beginning of the call that it was being recorded for quality assurance so I truly hope you listen to her call from 10:42 am on 12/14/16 and teach her how to properly interact with potential customers! No telling how much business she has costed your company.
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Reason of review:
Poor customer service

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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