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Verified Reviewer
Advanced Reviewer

Trying not to honor protection i paid for

i filed a claim on 7-9-22 and on 7-10-22 i was told to that they had my documentts then on 7-11-22 when i asked for my case to go to esculations i was told there is no reason for my case to esculate and that the documents that i gave them was never received and furthermore they got 30 days to hold my money and decide if they want to honor there contract or not

User's recommendation: it is a scam.

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ID
#3751087 Review #3751087 is a subjective opinion of poster.
Cons
  • Theives
Loss
$316
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Have not received full payment for trip issues

Allianz - Have not received full payment for trip issues
Update by user Jan 25, 2022

Nothing has been resolved. I have gotten emails stating that they will contact me.

I have sent info to the Attorney General in Virginia and BBB. Templated auto messages....worthless insurance company.

I will not give in. Attorney in process.

Original review posted by user Dec 26, 2021
In July of 2021 I went on a trip to South Padre Island TX. I bought trip insurance as I always do. My flight to Dallas was fine but the flight to Harlingen was canceled. No other flights were made available to us therefore, our vacation was cut by 2 days. We didn't have baggage and I had to pay for a hotel etc. We ended up taking a Southwest flight. I submitted a claim to Allianz on 7/11/2021. I submitted all the documents necessary or requested at least 3 times. I have talked to 3 different representatives all assuring me that my documents were accepted. The last gentleman that I spoke to, couldn't find the documents at first but stated "Oh, I found your email with all your receipts". You should have a check within a week. I am frankly fed up with Allianz. I paid for the insurance, I submitted all the documentation and I have only been paid for one claim. It has been 3 months I have waited for a resolution. One of the friends that went with me was paid one month after her claim was filed.

User's recommendation: Not worth the money.

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ID
#3199121 Review #3199121 is a subjective opinion of poster.
Pros
  • So far nothing except the good feeling you have insurance
Cons
  • Poor customer service
  • Lack of documentation on their part
  • Failure to pay claim after all documents have been sent
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

DON"T even thing to do your insurance here!

I have full insurance on a car leased from the bank. almost paying the minimum salary of this country for my car insurance which is supposed to be full coverage. 4 month ago my girlfriend had an accident. we followed directions given to us on the phone by an insurance company (Allianz.pt). since then it has been 4 months we are not hearing anything from insurance except some falls blames which are not supported by any facts. at this moment the car is losing its value every day, but Allianz.pt still not starting the repair. even not responding to our claims. please be aware and protect yourself!!!!!
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ID
#1764139 Review #1764139 is a subjective opinion of poster.
Location
Lisbon, Continental Portugal
Service
Auto Insurance Specialists Auto Insurance
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Insurance claim for Travel

Update by user Mar 31, 2019

beware

Original review posted by user Mar 29, 2019
We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have. The last documents were sent 3.19.19.....nothing! I asked for them to contact me and let me know exactly what documents or document the are needing. No response... If my employer handled their customer base as they do, I wouldn't have a job! BEWARE OF THE PHONY INSURANCE SCAM
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ID
#1503256 Review #1503256 is a subjective opinion of poster.
Cons
  • Requesting same info 3 different times
  • Scam
  • No help
Reason of review
travel insurance coverage
Loss
$1000
Preferred solution
Full refund

Review from Bellevue, Washington

Company is a scam and needs a lawyer because they break their own contracts they have with their unknowing and naive customers who think they are actually covered but they are not. NO COMPANY SHOULD AFFILIATE THEMSELVES WITH ALLIANZ INSURANCE because they will go down with them once more people find out that Allianz does not honor their own contract and will find any reason to deny your claim even of you have a valid one.
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1 comment
#1169416

Thank you for providing information with no details. you area winner!

ID
#550680 Review #550680 is a subjective opinion of poster.
Location
Bellevue, Washington

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Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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