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Verified Reviewer
Junior Reviewer

DON"T even thing to do your insurance here!

I have full insurance on a car leased from the bank. almost paying the minimum salary of this country for my car insurance which is supposed to be full coverage. 4 month ago my girlfriend had an accident. we followed directions given to us on the phone by an insurance company (Allianz.pt). since then it has been 4 months we are not hearing anything from insurance except some falls blames which are not supported by any facts. at this moment the car is losing its value every day, but Allianz.pt still not starting the repair. even not responding to our claims. please be aware and protect yourself!!!!!
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ID
#1764139 Review #1764139 is a subjective opinion of poster.
Location
Lisbon, Continental Portugal
Service
Auto Insurance Specialists Auto Insurance
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Insurance claim for Travel

Update by user Mar 31, 2019

beware

Original review posted by user Mar 29, 2019
We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have. The last documents were sent 3.19.19.....nothing! I asked for them to contact me and let me know exactly what documents or document the are needing. No response... If my employer handled their customer base as they do, I wouldn't have a job! BEWARE OF THE PHONY INSURANCE SCAM
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ID
#1503256 Review #1503256 is a subjective opinion of poster.
Cons
  • Change rules a to their favor
  • Scam
  • No help
Reason of review
travel insurance coverage
Loss
$1000
Preferred solution
Full refund

Review from Bellevue, Washington

Company is a scam and needs a lawyer because they break their own contracts they have with their unknowing and naive customers who think they are actually covered but they are not. NO COMPANY SHOULD AFFILIATE THEMSELVES WITH ALLIANZ INSURANCE because they will go down with them once more people find out that Allianz does not honor their own contract and will find any reason to deny your claim even of you have a valid one.
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1 comment
#1169416

Thank you for providing information with no details. you area winner!

ID
#550680 Review #550680 is a subjective opinion of poster.
Location
Bellevue, Washington

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