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Verified Reviewer
Junior Reviewer

DON"T even thing to do your insurance here!

I have full insurance on a car leased from the bank. almost paying the minimum salary of this country for my car insurance which is supposed to be full coverage. 4 month ago my girlfriend had an accident. we followed directions given to us on the phone by an insurance company (Allianz.pt). since then it has been 4 months we are not hearing anything from insurance except some falls blames which are not supported by any facts. at this moment the car is losing its value every day, but Allianz.pt still not starting the repair. even not responding to our claims. please be aware and protect yourself!!!!!
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ID
#1764139 Review #1764139 is a subjective opinion of poster.
Location
Lisbon, Continental Portugal
Service
Auto Insurance Specialists Auto Insurance
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Insurance claim for Travel

Update by user Mar 31, 2019

beware

Original review posted by user Mar 29, 2019
We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have. The last documents were sent 3.19.19.....nothing! I asked for them to contact me and let me know exactly what documents or document the are needing. No response... If my employer handled their customer base as they do, I wouldn't have a job! BEWARE OF THE PHONY INSURANCE SCAM
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ID
#1503256 Review #1503256 is a subjective opinion of poster.
Cons
  • Change rules a to their favor
  • Scam
  • Requesting same info 3 different times
Reason of review
travel insurance coverage
Loss
$1000
Preferred solution
Full refund

Review from Bellevue, Washington

Company is a scam and needs a lawyer because they break their own contracts they have with their unknowing and naive customers who think they are actually covered but they are not. NO COMPANY SHOULD AFFILIATE THEMSELVES WITH ALLIANZ INSURANCE because they will go down with them once more people find out that Allianz does not honor their own contract and will find any reason to deny your claim even of you have a valid one.
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1 comment
#1169416

Thank you for providing information with no details. you area winner!

ID
#550680 Review #550680 is a subjective opinion of poster.
Location
Bellevue, Washington

About

Allianz Terms of Service
The Allianz website, e-mail newsletters and mobile services are information services (hereinafter: Allianz information services) that are provided by Allianz SE and the Allianz Group companies (hereinafter: Allianz Group), the use of which is subject to the following terms. By accessing the Allianz information services and using their content, The Client of Allianz acknowledge and agree that The Customer have read and understood the following terms of use and agree to be bound by them. Please do not use the Allianz website if The User do not agree with these terms of use. As used below, the terms www.allianz.com, The Company and Allianz's' refer to the Allianz Group. All content of the Allianz information services, including, but not limited to, graphics, text and hyperlinks or references to other sites, is subject to alteration without prior notice and is provided on an "as is" basis and without warranty of any kind, expressed or implied, including, but not limited to, implied warranties of merchantability, suitability for a particular purpose, non-infringement and freedom of rights of third parties.
To read more: https://www.allianz.com/en/terms-of-use.html
Allianz Privacy Policy
Allianz appreciates The Customer's visit to this website ("Allianz Website") and The Client's interest in Company's services and products. The Customer's privacy is important to Allianz and The Company want The Customer to feel comfortable visiting Allianz's' site. This privacy notice explains how and what type of personal will be collected, processed and used during and following The User's visits to the Allianz Website, why it is collected, with whom it is shared and The Client's rights in this regards. Please read this notice carefully. This privacy notice applies to any information obtained by Allianz through The Client's use of the Allianz Website. It does not apply to any websites controlled by third parties not affiliated with Allianz that the Allianz Website may link to ("Third Party Sites"). Please review the privacy statemetns of Third Party Sites as Allianz is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.
To read more: https://www.allianz.com/en/privacy-statement.html
Allianz FAQ
To read more: https://www.allianz.com/en/investor_relations/shareholders/faq.html
Allianz Pros and Cons

Cons: Requesting same info 3 different times, No help, Change rules a to their favor

Related Companies

Allianz Travel Insurance, Allianz Global Assistance Usa, Allianz Life Insurance Company Of North America, Allianz Global Assistance Canada, Parcel Insurance Plan

Summary

Allianz is an international insurance and asset management company with its head office in Munich, Germany. In 2014, Allianz earned 122 000 000 000 EUR in revenues. Since 2015, the insurance firm has been led by Oliver Baete. Allianz has a large portfolio of offerings including corporate and private insurance plans. AWC or Allianz Worldwide Care offers international health cover and life insurance for globe trotters and people traveling on business. Asset management products by Allianz present a selection of shares and commodities, fixed income as well as multi asset and absolute return products.

Allianz reviews and complaints

Allianz is ranked 425 out of 1110 in Insurance category

Area Served

USA, Europe

Payment Methods

MasterCard

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