Manufacturer: Allianz Travel Insurance Category: Claims Clear all filters (8 of 8 reviews match)
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After 4 phone calls of trying to get Allianz to change our travel dates and email me a confirmation, they have yet to get it right. Initially, it appeared that we would have to file a claim due to travel plan changes involving a family medical emergency. I have spent a...
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Allianz Travel Insurance Travel Policy Claim
#1037770
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My partner and I booked a 10 day cruise to Europe.Our suitcase with all our souvenirs was lost or stolen when we changed planes in Charlotte. Allianz would NOT reimburse us for our lost luggage nor would they cover baggage delay, even after American Airlines did. What...
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Anonymous
Anonymous

Hello,Please email us your policy number at Help.Team@allianzassistance.com and we will see what is going on with your situation. Thank you,BrittanyHelp Team

Product
Allianz Travel Insurance Travel Policy Claim
#970549
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They would not explain why they denied the claim. The insurance covers illness. This was so basic. I could not travel because of my illness. There was no question about it. They spoke to two different doctors to verify my illness. Allianz Travel Insurance is a...
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1.0
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Allianz Travel Insurance Travel Policy Claim
#949446
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I bought travel insurance for my mother's trip to my daughter's Boston wedding ... 3 weeks before the trip she had a series of mini strokes that caused her doctors to advise against her travel. I have spent nearly 3 months corresponding with Allianz and have...
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1.3
Product
Allianz Travel Insurance Travel Policy Claim
#945069
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I purchased a travel protection plan with Allianz. Not realizing that they don't cover anything if you have to purchase another ticket to get home. I am so angry. The paltry $150 "travel delay" does nothing to help me pay for the $600 ticket I had to purchase in order...
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Anonymous
Anonymous

They treat there employees horrible that's why they horrible work They steal money from innocent consumers that don't even know they bought the policy through outlets like del...

Lisagizara
Lisagizara

I went to the Allianz website and re-read through what they offer. Trip Cancellation is what happened to me- but it is not clear on their description is that this is if I have...

1.0
Product
Allianz Travel Insurance Travel Policy Claim
#913951
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This company is a farce!!Booked a flight to go to my daughter's in Louisiana. There was a flood deemed a National disaster and my daughter lost everything, along with thousands of other people and businesses. My daughter said it looks like a war zone with the streets...
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Anonymous
Anonymous

I'm sorry to hear about your experience. I don't know the details of your claim but would like to try and help. Please email me your claim number and details to Help.Team@alli...

1.0
Product
Allianz Travel Insurance Travel Policy Claim
#909292
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Booked a trip from St. John's to Cuba connecting thru Halifax (8 hr. layover). Departing February 17th to Halifax connecting thru to Cuba on the 18th. Booked hotel room in Halifax. Gave credit card number to hold room. Was going to pay with credit card upon arrival. ...
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1.0
Product
Allianz Travel Insurance Travel Policy Claim
I didn't like
  • Read the fine print
  • Aweful customer service
#907206
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My wife and I purchased flight tickets from Denver, Colorado to San Jose del Cabo, Mexico.We were to leave on 6/15/2015, however, she had a couple of fainting spells in late May and early June, 2015. She saw her doctor and he recommended that she not fly. We had...
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1.0
Product
Allianz Travel Insurance Travel Policy Claim
I didn't like
  • Being denied coverage
  • Customer service and claim denied
#838130
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