Pam B Fbu

No honest answers

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Original review updated Aug 15, 2022

One of their customer service representatives, was fired for explaining how the program works and being honest. She had a higher retention percentage than anyone.

She also was there longer and trained everybody now employed there.

She lodged a complaint for the first time in 8 years and was promptly fired and the compliant reversed on her, which was unverified and incorrect. She was then forced, under duress, to sign an exit form that was false.

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Loss:
$24000
Pros:
  • Settle debts for less than owed
Cons:
  • Ruin credit for 4 to 7 years

Preferred solution: Let the company propose a solution

User's recommendation: Talk to former employees

Resolved
Peggy D Jai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Fradulent

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Updated by user Jun 19, 2021

Company fixed the issue and I have been provided with full refund.

Original review Jun 18, 2021

They are a supposed debt management firm, They take your money and do nothing. Avoid these scammers. I requested a refund which was promised in 3-5 days and still no refund

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Loss:
$1200
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Avoid this firm

Resolved
Peggy D Jai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington, West Virginia

Resolved: Fraudulent

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Updated by user Jul 18, 2021

Company fixed the issue and I have been provided with full refund.

Original review Jun 18, 2021

They supposedly run a debt management firm. The BBB website has some positive reviews.

Those reviews are fake. Read the negative reviews. They take your money, make empty promises and do nothing.

The credit card people started calling 5-10X daily starting 1 minute after the due date after the due date. I requested cancellation and a refund, which was promised in 3-5 days via express mail.

A Lie. I still don't have my refund

't"don't have my refunddon't have my refund!refund3-5 dauysd A Lie

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User's recommendation: avoid these scammers. They do not reply to the BBB

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