Skip to content
Allergan

Allergan

www.allergan.com
What is your customer experience with Allergan?

Allergan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Allergan has a 2.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent recommendations mention better communication with sales reps and concerns about product formats and corrective treatment costs.

Key Takeaways for Future Customers

  • Read Allergan reviews and ask about product packaging before ordering.
  • Expect issues with customer service responsiveness and follow-up.
  • Confirm billing and replacement/refund policies for costly items.

Negative Feedback / Risk Areas

  • Customer complaints about unresponsive sales reps and confusing website.
  • Product issues: damaged or hard-to-use bottles and poor treatment outcomes.
  • Concerns about price level and being charged again for replacements.

Positive Feedback

Some reviewers note willingness to cover corrective treatment, suggesting accountability in select cases.

View full overview ›

Media from reviews

Allergan - Correct terrible results from coolsculpting. Would like you to pay for smart...
Allergan - Correct terrible results from coolsculpting. Would like you to pay... - Image 2Allergan - Correct terrible results from coolsculpting. Would like you to pay... - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
sales response phone people sale rep reason website copy stub
Filter review
Camlenee R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to get a copy of my pay stub for...

I would like to get a copy of my pay stub for 2013.i was an employee with forest/allergan. I need 3/12/13 and 11/22/13.

View full review
Anonymous
map-marker Mchenry, Illinois

Worst sale rep ever.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Shannon abandons conversations.
  • - No responses; calls go unanswered.
  • - The website is confusing and not user-friendly.

If you have Shannon as a sales rep, don't even try talking to her. She will just ditch you for no reason.

No response to anything whatsoever. Tried phone calls to people, and they don't pick up the phone unless you keep calling. Their website is so confusing. Not friendly to anything.

I hate this company! Never again.

User's recommendation: Better communication with sales rep.

View full review
Arlyne Ufz

Correct terrible results from coolsculpting. Would like you to pay for smart lipo as you have done with others. Where do I go from here?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Coolsculpting results were terrible.
  • - PAH or something similar mentioned.
  • - Doctor won't help.
  • - Fat increased threefold; outcome worse.
Allergan - Correct terrible results from coolsculpting. Would like you to pay for smart...
Allergan - Correct terrible results from coolsculpting. Would like you to pay... - Image 2
Allergan - Correct terrible results from coolsculpting. Would like you to pay... - Image 3

I had coolsculpting and the results were terrible. PAH or something like it.

The Dr. won't help. I read online that you will pay for smart lipo to correct this. Please tell me what steps to take.

Thank you. Pics are after CS. Have before pics if you need them.

The fat has increased 3 fold! I went in to look better and came out much worse.

User's recommendation: Seems to be an honest company since they are paying for corrective treatment from bad CS

View full review
Theresa M Ewm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Restasis bottle. It’s way to herd to use

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Restasis usually comes in a vial, but this time it was in a bottle and hard to dispense.
  • - I paid $47 again after a replacement with the vial.

BI recently picked up my prescription for restasis

It usually comes in a vial. This time it was in a bottle which I thought would be better however I cannot get the drops out.

Very hard to use. I complained and I got a replacement with the vial.

But I had to pay again and its not cheap $47.00

This is not fair. I am 86 and live on a fixed income

Loss:
$47

Preferred solution: Full refund

User's recommendation: Don’t use the bottle form of restasis

View full review
Marcos A Jqy

Lumigan bottle was holed/empty

AI Highlights
  • - Lumigan 3ml bottle bought a month ago leaked and spilled due to holes on vacation.
  • - I couldn't replace it quickly and was anxious about eye pressure.

I speak spanish so, sorry for my english.

Hello,I buy Lumigan and I buy this frequently, a month ago I bought the 3ml bottle because I ran out of it and the next day after buying it I left the city for a week for vacations, the first day during vacations I get the box where the bottle is and notice that is wet, not that much so I didn't thought it was the bottle inside, when opening it I found out that it indeed was the bottle and the medicine was spilling out, the bottle had holes, and all my medicine was spilled. I was not able to buy another one so I was anxious and desperate because I really care for my eyes pressure and after putting drops daily for year and a half the habit can make you feel bad, my vacations were not ruined but I felt really bed during the week, I have glaucoma and I hope you understand about the eye care.

Loss:
$44
View full review
1 comment
Guest

The same thing happened to me in Cabo. Very frustrating indeed I feel ripped off! I had 2 bottles that were empty!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article