Allen Endodontics
Allen Endodontics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allen Endodontics has a 2.3 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is unfavorable and customers report high price levels and poor customer service.
Positive Feedback
There are no positive highlights in the available Allen Endodontics reviews; the single review focuses on treatment and communication issues.
Negative Feedback / Risk Areas
- Recurring complaints about rude staff and a dismissive dentist, noted in Allen Endodontics customer complaints.
- Unexpected billing charges and lack of upfront communication about fees and insurance payments.
- Poor customer service experience and insensitivity to patient concerns.
Key Takeaways for Future Customers
- Review Allen Endodontics reviews before booking and confirm billing details with staff in advance.
- Ask explicit questions about insurance coverage and additional charges to avoid surprise fees.
- Be prepared to address customer service or communication issues directly if they arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allen Endodontics has a 2.3 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is unfavorable and customers report high price levels and poor customer service.
Positive Feedback
There are no positive highlights in the available Allen Endodontics reviews; the single review focuses on treatment and communication issues.
Negative Feedback / Risk Areas
- Recurring complaints about rude staff and a dismissive dentist, noted in Allen Endodontics customer complaints.
- Unexpected billing charges and lack of upfront communication about fees and insurance payments.
- Poor customer service experience and insensitivity to patient concerns.
Key Takeaways for Future Customers
- Review Allen Endodontics reviews before booking and confirm billing details with staff in advance.
- Ask explicit questions about insurance coverage and additional charges to avoid surprise fees.
- Be prepared to address customer service or communication issues directly if they arise.
Plano, Texas
Terrible Customer Service
es, Eric, this office is awful. Took my daughter there as I too was referred.
They are horrible. After a consult I instantly knew this Dr. was NOT doing ANYTHING to my daughters teeth. Gave them my insurance, insurance paid for the visit.
later to find out they wanted an addition $40.00. Called and spoke with "Maggie" as you read below Eric said SHE IS VERY RUDE. I inquired about the $40.00 she tells me "Your insurance paid very low, and Its ONLY $40.00" ok first of all, NO one mentioned to me about an additional $40 fee, at least give me an opportunity to say yes or no for a service. I mentioned this to her and she again told me "its only $40.00, and I will not negotiate with you.
No one communicated to me that my insurance would not cover 100%, no one mentioned to me that there was any additional fees.
This is NOT customer service. You do not tag on additional fees just because.
- Customer service
- None communication of additional fees
Preferred solution: Full refund
Bad Experience with Bad Dentist in Allen, Texas
Dr. Kavita Doddamane is an Indian endodontist who is arrogant and has a dominating,
aggressive personality.
She disregarded my concern/complaint and then threatened me to shut me up. She's a bully and not sensitive to patient input or needs. I will never return to this woman again.
This was MY personal experience and I do not know if this is typical of her behavior toward patients, but if I had known about her temperament, I never would have agreed to see this specialist. She can continue to be harsh with patients because she does not have a practice that depends upon satisfied return patients.
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