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Allen Edmonds

Allen Edmonds Reviews

www.allenedmonds.com
What is your customer experience with Allen Edmonds?

Allen Edmonds Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Allen Edmonds has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral. Rating distribution shows 67% unfavorable and 33% positive. Pros noted: great shoes, quality; Cons noted: lousy customer service and poor refund service. Recent reviews mention long refund delays and customer complaints about stalled refunds.

Key Takeaways for Future Customers

  • Consult Allen Edmonds reviews for product quality and fit before purchase.
  • Expect medium price level and value discounts and product diversity.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds taking months and stalled refund processing.
  • Poor customer service responsiveness reported.

Positive Feedback

Customers praise shoe quality and craftsmanship.

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Media from reviews

Allen Edmonds - Pair of shoes from the past the royal family got me
Allen Edmonds - Pair of shoes from the past the royal family got me - Image 2
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Corky J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pair of shoes from the past the royal family got me

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AI Highlights
  • - Shoes need redoing; please check Dominique system for repairs.
  • - I am in Washington DC at Central Union Mission and want any paperwork on file.
Allen Edmonds - Pair of shoes from the past the royal family got me
Allen Edmonds - Pair of shoes from the past the royal family got me - Image 2
Updated by user Aug 14, 2023

To be continued hahaha

Original review Aug 14, 2023

Hello Mr, Edmond. I have a pair of shoes that need to be redone.

I was hoping you still had me in the system under Dominique for the repairs. I am currently located in Washington DC at central union mission.

496** **/12 10 D

Also if you still have any paperwork on me so I can verify whom I am to America would be great I know you use to keep a file on record for yourself and I.

Pros:
  • Great shoes
Cons:
  • Even better shoes

Preferred solution: Repairs

User's recommendation: Great shoes greater customer service highly recommend

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Roman M Ynq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cooperation

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Our company is interested in Your whole range of shoe care products. We want to import them to Europe.

Please pass this message to export manager

Best regards

Roman Markowski

Cons:
  • Lousy customer service

Preferred solution: Deliver product or service ordered

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james f Rno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incident: 220223-****40 - refund

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AI Highlights
  • - Returned shoes and requested a refund two months ago.
  • - Refund promised in 3-6 weeks several times but not received, and they say the check is lost.

I purchased and returned a pair of shoes for refund, and you keep stalling the refund

- I requested the refund two months ago, at that time you said the check is not cut here and it will

be sent to you between 3- 6 weeks

- Called back and you said the check is not cut here and it seems it has been approved, wait 3 -6 weeks

-Called back after 6 weeks and you said again the check is not here, we will send it in 3-6 weeks

- Called back again !!! and now you say the check has been lost and for me to wait 3- 8 weeks

it over two months I am requesting a refund and you do not process and only offer me ticket discounts!

you are supposed to refund the purchase.

Loss:
$291
Pros:
  • Quality
Cons:
  • Poor refund service

Preferred solution: Full refund

User's recommendation: please do not incur with requesting refunds, I have been trying to get a refund for six months, and they constantly provide stories for not doing it.

View full review
1 comment
james f Rno

Allen Edmonds has sent monies owed Thank you! for your support

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