Purchasing from Canada
Hi I live in Canada, I am wondering if I can make purchases on your website and pay with my canadian credit card and have the shipment to be delivered to someone , who lives in Poland. Thank you. Eva Wojnowskyj@***.ab.ca
Passes the buck to get something returned. TERRIBLE!
Purchased and Ekho hear rate monitor. Called to return it - was not what I thought it was. Allegro said they would send me and RMA in 2 days. Since then I have called 4 times. Was told RMA must come from Ekho. Not so I spoke w Ekho. They said get RMA from Allegro. Customer Service hung up on me. Later said the CS mgr was in a meeting could not speak to her. Very rude on phone. I called the name on the shipped box who was distributor. They said it is not their problem. They issued an RMA to Allegro and it must come from Allegro. Still have not hear from Allegro Medical. Then I find out, Allegro sells for the distributor and Allegro can take no action w/o coming from distributor whom the customer may not contact. NEVER work with Allegro.
Product damaged - customer service ignoring contact attempts
My product arrived damaged and unusable. After a month of calling and emailing with no response I am giving up and instead warning others about this site. Don't lose $140 like me! I even emailed the President (who had sent an email to thank me when I ordered)! I've never had this bad of an experience in my 20 years of ordering online. How can they expect to survive by selling junk that doesn't work and then not taking it back. I read on another website that the person disputed with their Visa and Allegro credited it to close the dispute, then charged them again. Crazy. I'm just going to write them off and keep my blood pressure calm.
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