Allan Vigil Ford
Allan Vigil Ford Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allan Vigil Ford has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Adequate service, Close to home adn pricing.
Cons: Not so good customer service.Recent recommendations regarding this business are as follows: "Ask for what to expect on the day of the appointment and then make your appointment".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allan Vigil Ford has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Adequate service, Close to home adn pricing.
Cons: Not so good customer service.Recent recommendations regarding this business are as follows: "Ask for what to expect on the day of the appointment and then make your appointment".
Review authors value the most Website and Location. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
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Verified Reviewer |
Morrow, Georgia
Schedule of Recall work
Several weeks ago, I made an appointment with Allan Vigil service dept for recall on my 2013 Ford F150 for Recall 19S07 6R80 (sudden transmission downshift). My appointment was for today, May 10, at 1000z.
Only then was I informed that I would have to leave the truck for 24 to 48 hours. Then I was given the excuse,"We only have one (1) technician doing this recall. It would have been a simple thing to inform me fof this at the time I made the appointment. I would have known that I would be leaving it and, if necessary, made a different appoint time.
I was told that this was an open timeslot and believed that to be for the service rather than a time to leave the truck. Could this have been handled better with consideration for the customer and not giving excuses ?
- Adequate service
- Not so good customer service
Preferred solution: Let the company propose a solution
User's recommendation: Ask for what to expect on the day of the appointment and then make your appointment
Very disappointed!
3 times returning a 2018 Explorer! Major leak.
Replaced carpet only to leak a third time. My mother is dying and I’m left to deal with this!!!
Allan Vigil Ford - Sales Representative Review
I went to purchase a new vehicle from this dealer and have to say that the Salesman Cecil River was THE most self absorbed and arrogant saleman I have ever encountered. About 80% of the conversation surrounded how great his daughter was and how great he was.
Even though we were approved to buy a vehicle I decided not to due to him.
I pulled him to the side and let him know that he needed to humble himself because we are not impressed. So unfortunate because we have purchased 3 vehicles from Allan Vigil Ford since 2006.
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Allan Vigil Ford Car Repair Review
The service not good i have no brake when i pick my truck the service name Andrew jurchenko i will bring my truck to another dealer to check my truck out i will call and talk to my lawyer
Bellevue, Washington
Allan Vigil Ford Staff Review
The sales department SUCKS!!!! They are devious, rude, and arrogant!!!!
I hate these people with a passion!
All they do is lie and they talk ride to you when your outside with them. Cecil Rivers is a liar and becausd of him, they lost lots of customers!!!!
Morrow, Georgia
False recomendations
took my f150 in for service, technican said I had a unrepairable tie due to a nail in the tire and a new one would be $350 left went to tires plus it was a tact nail in the center of the tire they plug the tire charge $12 and I was on my way, called and discussed the issue with service manager he gave me some half baked excuse and claimed the technician said the nail was in the side of tire that was a lie the nail was in the center. Oh well they have just lost a customer and to think I was just looking at the plat. f150 considered trading but now not with them
- Close to home adn pricing
- Being lied too
Preferred solution: Let the company propose a solution
Atlanta, Georgia
Ford Ripped Me !!!
I took my truck up to Allan Vigil Ford Service Center in Morrow, Georgia. While they had it in the shop, another customer's van was in there with a wheel chair ramp that folds out.
My truck was right beside this van. Well when I get my truck back there is a dent in the side of my truck. When i confronted them with it, they said they didn't do it. I showed them exactly haw it was dented from the wheel chair ramp and they still denied it.
I took pictures and called the police and made a report. Allan Vigil in no way was willing to admit or fix my truck when all evidence clearly shows it happend there. I am so mad! They now it will cost more to hire a lawyer to get them to fix my truck.
Whatever happend to being honest ! Allan Vigil Ford in Morrow, Georgia, don't ever go there.
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How did FORD rip you? Sounds like the dealer did.