All You Magazine Not Notifying Subscribers they're done
I have a subscription to All You Magazine that runs through 2017 and another gifts subscription I bought for a friend for Christmas 2015 that would run through 2016. I got my December issue which usually comes the month before, but no January 2016 issue. I called and was told they are out of business. What happened to my subscriptions I already paid for in advance? I was told I would get a subscription to another magazine but they couldn't tell me which one. They said if I don't like it I can cancel it. Really??? This is how you treat a long time customer? I've never received a letter from them saying they were not publishing anymore. But I kept getting notices asking if I wanted to renew. Even if I wanted to renew my gift subscription for Christmas. UGH. You get no where when you call them. They only say they will be sending out a letter soon. To let paid customers knew they stopped publishing a month ago?
Hudson, New Hampshire
- Fashion and make up tips
- Magazine itself
- Customer service
Reason of review
Poor customer service
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