donald d Vwd

I would recomend caution be for joining thr group ! The wording of the add implies Fraud ! I joined to investiga this. Fter a cost of approx $200.00 dollars I was able to doewnload

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A very large percentage of books are for children. A further large group are free books from the public domain and therfore free. Downloading is dificult and slow. Many true books have been devided in up to 4 parts that must be downloaded separately. If you want to go to a page near the end you have to open and advance 2 pages at a time very time-consuming if you want page 70. They have produced a variety of covers and use them to present short articals as books.
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Pros:
  • Reasonable selection
Cons:
  • Show and dificult to use
  • Large percebtage of childres books
  • High cost for casual reading

User's recommendation: Use cautuing and consider the abouve features.

Robin B Ryx

Cancelled/not cancelled

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I signed up for the Free trial. I couldn't find what I was looking for. I called the same day within 40 minutes and cancelled the account. I was told it would be cancelled. However, I just saw that they took the $19.99 fee out of my account. There is no phone number to call and talk to a representative. I did e-mail them, and I am waiting on a return e-mail.
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Loss:
$20
Pros:
  • Books at your fingertips
Cons:
  • Continued to charge after cancelling
  • Did not cancel free trial

Preferred solution: Full refund

User's recommendation: Be careful signing up for the "Free" trial. Difficult to cancel account.

Bi M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent theft steal money

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I was recently fraudulently hacked I was recently fraudulently hacked, but someone else stole money from my account and All you Can book, did know to refund me. the difference some used my name and email as allies for the last few months this has occurred I did not realise until more money had come out of my account. They scam you and do not refund you. Watch out they take your money with no product no notification and they don't even apologise for this.F
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Loss:
$300
Cons:
  • Difficulty canceling
  • Dishonest with payment

Preferred solution: Full refund

User's recommendation: Do not use. FALSE THEFT

Anonymous
map-marker Mesa, Arizona

Can not access my account

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Took my money but will bony allow me to log in with password tried to change password and thats not working either
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Owen B Lso

Total Rip-off

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All the books they offer are so old and can be found free of charge at other multiple sites. Their latest additions are so old as to be unbelievable. They are conning innocent people with charges for books that are not the latest by any means
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Loss:
$15
Pros:
  • Are rubbish

Preferred solution: Full refund

User's recommendation: Stay away from these criminals

Edith A Rpo

Extrem disappointment

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Updated by user Jul 08, 2020

I signed up for the free trial and cancelled my subscription only to find that they have kept accessing my bank account - without any permission from me

Original review Jul 08, 2020
I have just looked at my bank statement and found that I have been charged for the past 3 months for books. I started on the free trial and the told you that I did not want to go ahead with the deal and not to charge me. However I find that you have, No wonder you are not contactable by phone. I suggest you contact me o41229**** at your earliest convenience as I definitely intend to take this further unless I receive a full refund ??
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Loss:
$120

Preferred solution: Full refund

User's recommendation: Absolutely not - fraudulent company

Anonymous
map-marker Brooklyn, New York

Bad bad service and communication

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Never have I gotten this service or visited the web page but I've been getting charged 19.99 every month. I can't sign in or login in because I have never set up an account t with this company. I can't call them there's no number. I did this morning report this company and disputed the charges with my bank.
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User's recommendation: Stay away

Audrey P Xfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TERRIBLE CUSTOMER SERVICE

I cancelled during the trial and they still charged me for the subscription! Then refused to refund it!!!! HORRIBLE CUSTOMER SERVICE!!!!!!!!
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Loss:
$20
Cons:
  • Selection
  • Dishonest with payment
  • Quick to charge

Preferred solution: Full refund

User's recommendation: RIP OFF!

Jeanie V Xzg

Scam Scam Scam

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My elderly mum noticed an amount $28.89 being charged to her account from Texas and on checking her last three statements it has been charging each month for how long we do not know. All You Can Books claims they can't find her account (no *** Sherlock because she never joined in the first place!) to cancel so now we have had to cancel her banking card just so they can't keep taking the money out. What a disgrace.
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Loss:
$90
Cons:
  • Taking money monthly
  • Everything i regret
  • Difficulty canceling

Preferred solution: Full refund

User's recommendation: Avoid like Corona

Anonymous
map-marker Hampstead, England

Rubbish selection

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I signed up for a free subscription to All you can books and forgot to cancel it....I decided to look through the books to try to salvage some of the money Id spent.....first search Harry Potter.....not one of the J.K. Rowling titles came up.....none of the other titles I searched for were there either. Go to Audible....MUCH BETTER SERVICE.
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Nomusa M Nak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are scammers

They deducted money twice for two different accounts and refunded one when i complained about the other account they tell me about courtess. I am going to take legal steps regarding this issue
View full review
Loss:
$299
Cons:
  • Deception
  • Cheats

Preferred solution: Full refund

User's recommendation: Do not sign up

Nomusa M Nak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammers

Two accounts were created under my name not by me they deducted money from my account and they do not want to refund back, i do not even know what they are about!
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Loss:
$299
Cons:
  • Try to scam their customers

Preferred solution: Apology

User's recommendation: Do not sign up

Sharon J Smm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very rude

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I had no idea I even had an all you can books account. I rang up to cancel after being charged $29.96 and the lady an American was so rude to me. I explained my situation and she basically said Im an idiot. I signed up so I pay the bill. I am disgusted with how I was treated.
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Loss:
$30
Cons:
  • Difficult site to use
  • Quick to charge
  • Very rude customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

LORRAINE M Alc

I WOULD NEVER RECOMMEND ALL YOU CAN BOOKS

I AM VERY ANNOYED THAT I BELIEVED I HAD CANCELLED THIS MEMBERSHIP AND NOW FOUND YOU HAVE BILLED ME FOR ANOTHER MONTH, I WILL CANCEL AGAIN. YOU ARE RIPPING PEOPLE OFF. VERY DISAPPOINTED. I WOULD ADVISE PEOPLE TO USE THEIR LOCAL LIBRARY DOESN'T COST A THING.
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Loss:
$120
Cons:
  • Everything i regret
  • Taking money monthly

Preferred solution: Full refund

Nina H Hqu

Disgusting

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Updated by user Nov 11, 2019

I contacted them at least 6 times requesting a refund, they refunded me £14 and have said that is all they could do. I since realised I have been charged for another month, therefore the total loss minus their "complimentary" refund is still £52.04 for a service I have never used!

Original review Oct 11, 2019
I signed up without realising I would be charged monthly for this service. I didn't even download anything in the free trial and having looked at it once, I have never looked at it again. I have had no email to tell me my free trial is over and I can't believe there are companies out there that are still allowed to do this.
View full review
Loss:
$63
Cons:
  • Dishonest company
Reason of review:
Pricing issue

Preferred solution: Full refund