All States Moving and Storage
All States Moving and Storage Overview
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All States Moving and Storage has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Horrible move - extreme damage
The company has made no attempt to repair/replace the items they damaged. My contract with them states that I must go thru arbitration prior to suing them.
While they have done nothing I sent a registered letter to state the arbitration.
I have asked for the name/contact information for the driver (who is an independent contract) several times and those requests have been completely ignored. This company is one of the worst I have ever dealt with and accepts NO blame regarding the damage they did.
DO NOT USE THIS COMPANY!!! All States Moving and Storage in Valdosta completed a move for me several months ago NEVER HAVE I HAD THE AMOUNT OF SEVER DAMAGE when I have moved as this company did.
The damage was extensive the driver actually GLUED legs that they BROKE on my Drexel Heritage Dining table making the damage even worse. There was barely a piece of furniture that was not damaged in some way. I PAID a furniture expert come out to assess the damages and the cost to repair everything was over $9,000!!! The owner of the company, John Fretti, did not bother to have someone come out and just used the damage report I PAID FOR and then disavowed 99% of the damages and sent a check for $95.
I later found out Mr. Fretti (ex mayor of Valdosta) was a convicted felon and had to resign as mayor. I purchased full replacement insurance but that did not matter whatsoever. I would NOT RECOMMEND this company under any circumstances.
I have spent hours trying to deal with this and now it is MY JOB to find someone to repair the furniture and what could NOT be repaired I must replace.
They DID NOTHING ABOUT THE DAMAGES! I will not be forced to take the company to court for restitution it takes so much time and effort to fight with a moving company and particularly a moving company that is dishonest.
Preferred solution: Pay for the damages they caused
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