Jennifer M Qar

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Verified Reviewer
| map-marker San Bernardino, California

Discrimination

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So I was financed for a vehicle due to having good enough credit and I was to show proof of verification of having a job which I did the following day after the request was made and my girlfriend that bought her Kia there that took me in into the Kia and try to assist in directing me into a good business that will help a single parents and get a vehicle that's decent well I was in conversation with my girlfriend and my girlfriend's limited on assisting me I have to get to work to support my family and my loved ones and therefore I can't do that not being mobile and my converters were just taken out of my car not long ago so it's helped me back and the whole reason for her to even mention that I was going through a divorce and I was in a motel at the time he told me to my face that he would have never even considered financing me if he was to know that I was not grounded in a residence of permanent placement and I don't see where if I can afford to continue to come with money in hand even for down payment when I could get zero down zero interest rates are everything we do in my credit not being in the in the bad area well when I came into collect my money even they asked me if I've dropped off and return the vehicle then I had to wait 3 weeks in order to get any of my down payment so I can even try to looking for another vehicle and by that time my head bills paid and these people just think that it's okay to discriminate on someone because of living situations or whatever it possibly is of race or my haircut or the way I dress or something of that sort that made me feel very uncomfortable and unsettled after this man has said what he had said Daniel Ponce Ponce really being a manager and all had no problem on letting me know his personal and his drug environment that he you know goes through his little whatever you may call it moments of some sort I should have had more consideration there are people out there that want to work and want to get you know me and also have children and I don't understand why he would have discriminated against me and said that he honestly regretted even dealing with me but still the same time it took me how long to get money back and I still haven't even got my check or the deposit that was pulled off my account police back on my card and so therefore going on a month and a week now it's been pretty hectic and still without a vehicle because of the discrimination and hold back from All Star Kia in San Bernardino

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Loss:
$1000
Pros:
  • Judgmental and discriminated
Cons:
  • Judgmental
  • Watch your money

Preferred solution: Let the company propose a solution

User's recommendation: P be careful on what you say because it may be held against you and you might not get your vehicle and you for sure do not want this individual to know that there's any kind of struggle in your life going on because he won't qualify you

annasage
map-marker Los Angeles, California

Kia Shaver Service Rip-Off

Do not service your KIA at Shaver KIA in San Bernardino. They charge a whopping $ 150 per hour!!! Also, they don't post their hourly rates. DUH, who would knowingly pay that rate? I am filing a complaint with the Bureau of Automotive repairs. Let's see if they will even enforce their regulations. I was charged $ 1,300 for a minor air conditioning repair. The part cost $450, the rest...LABOR. They're in the business of ripping off customers. I have tried other KIA service departments and they suck as well. Lousy lousy service. I will never ever buy a KIA again.
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Loss:
$1300
1 comment
Guest

That sucks. I haven't purchased a car there and def won't now after receiving the worst customer service there from the salesmen.

Who did you deal with there? Anyone by the name of Ricky, Bryan or David?

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