We had a dryer element replaced. It cost us over $400 for a part that cost $70. The tech did not have to part so he had to run one down. 6 months later the part had to be replaced. The tech came out

This time there was no charge but was told they take new parts rebuild them then install. Imagine that they make them better but our part only lasted 6 months. When asked to get an itemized list of charges they could not provide one. Bill Gephart you better rethink supporting this business. And get this after the last repair I had to call them back again because the tech did not attach the top of my dryer back on.
View full review
ID
#1070126 Review #1070126 is a subjective opinion of poster.
Service
All Pro Appliance Repair Of Utah Dryer Repair
Reason of review
Bad quality

Tried Hard Upsell, crooks to be sure

They first confirmed that the compressor was low on coolant and then after talking with the home office and no additional tests to confirm they all of a sudden they changed their diagnosis and jumped to a compressor replacement to the tune of $1000. I would never recommend them and I think they are just crooks out to rip people off. When I questioned as to why they were so high they just explained that my particular fridge had expensive parts and it was difficult to work on. I paid them $55 to get out of my house and then went with someone else.
View full review
ID
#841713 Review #841713 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Service
All Pro Appliance Repair Of Utah Refrigerator Repair
Reason of review
Poor customer service
New Reviewer

Never Again Allpro !!!!!!!!

I called all pro because my icemaker was dripping Shane said we needed a water valve and a new icemaker. He said it would be $491.75. I thought that sounded very high but it was late in the afternoon and we were leaving for vacation and was afraid the house would flood if we didn't get it done...He did it and couldn't have been here for more than 45 minutes and part of that time was waiting for my husband to call me back. I have since gotten two estimates one for $240 and the other for $230. I also found the parts new on line for $180. When he was leaving I asked him to leave the old parts because my husband alway likes to look at the old parts no matter what has been fixed which were now in the new parts box, he hesitated then said yeah I guess so and then he took the labels off the boxes and I bet the reason he did this was the parts were rebuilt...So angry!!!! I don't mind paying someone a fair price but $250.00 more than anyone else...WOW!!! He knew we were pressured to get it fixed and stole $250 from us. If I'm not mistaken that's $415.67 per hour. How dare they we work hard for our money!!!!!! Steer clear of "ALLPRO" THEY ARE PROS AT STEALING MONEY!!!!!!
View full review
ID
#698150 Review #698150 is a subjective opinion of poster.
Location
Sandy, Utah
Cons
  • Took advantage i feel they stole my hard earned money
Reason of review
Poor customer service
Loss
$251
Preferred solution
Price reduction
New Reviewer

All Pro Appliance - bunch of crooks!

Do not do business with this company! They will tell you to sign for repairs with "5-7 days to decide" and when you try to cancel, they will charge you hundreds of dollars to cancel without any explanations or itemizations, etc! I called 8 times in two days, tried to talk to a manager (never one available - or would never call me back!), and ended up argument after argument with staff! Left messages, sent e mails and still have never talked to a manager! Worst customer service I've ever dealt with! Save yourself money, time, stress and energy and Go somewhere else!
View full review
1 comment
#727412

This web-site "pissed consumer" e mailed me about my comments and asked for an update. The update, a month later, is that this company has still never contacted me in any way - not even to hear me out.

I left many messages, e mailed multiple people from the company, including what was advertised as the owner's e mail and various managers.

Not one call. I also posted requests on their web-site & Facebook page, which was just deleted, still without anyone calling me for more information, explanation, or to make it right.

ID
#445917 Review #445917 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Service
All Pro Appliance Repair Of Utah Repair
Loss
$236

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article