New Reviewer

Won't accept password. Tried many times even with your password and got no where. Please help or I'll need to cancel.

Won't accept password. Tried many times to reset it and still doesn't work. Help! Thank you Opal Cameronlously

User's recommendation: Lousy customer service.

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ID
#2439203 Review #2439203 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

SCAMMERS!

They are scammers! Look them up with a google search. I spent almost $1000 August 2015 for lifetime coverage on all electronic devices. I have the details in writing. Last night the rep I spoke to last August contacted me telling me that my computer was corrupted by Russian hackers. He said he would clear it up. He accessed my computer then told me that I would have to pay $700 for him to install new antivirus and fix problem. I told him that he assured me in writing that I was covered for life from all of these issues. He blocked me from my computer and told me that he could not allow me to use an infected computer. At this point my husband was in the room tape recording our interaction. I told him we were taping and that this was blackmail. I was able to get him to reactivate my computer at which time I disconnected him from my computer. Very scary!
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ID
#837714 Review #837714 is a subjective opinion of poster.
Location
Syracuse, New York
Service
All Day Tech Support Computer Service
Reason of review
FRAUD
Loss
$918
Preferred solution
Prosecute these individuals

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