All Clad Reviews

On February 3rd, I order a 10-piece set of All-Clad 3D Everyday pots and pans on their website. All-Clad is currently discontinued D3 pots and pans, because they have new D5 pots and pans. It looks like they are removing old D3 inventory to make way for the new stuff.
I signed up for the 10% offer on their website, if I allowed them to send me text & emails. I received an email welcoming me to their site with a
"You're eligible for 10% OFF your first purchase."
"ACTIVATE OFFER".
When I got around to placing an order I entered the 10% discount code for my order.
I notice on the top of the order (on their website) for was another 10% discount offer good until February 27th, 2026.
I put that code into my order and it gave me 10% off of the remaining balance. Not the 20% that you would think you were getting . So, i thought oh well, I'll still go ahead and make the purchase. I put all of my information and mailing address, with credit card information. The system told me that my order was completed and I would be receiving a confirmation email with my order information.
A few minutes later I received the confirmation email for my purchase showing the price for the 10 piece set, along with the 10% code welcome offer and the 10% February 2026 discount code offer.
Below is my actual receipt for my purchase that was included with my completed order.
Cart Subtotal $649.99
Discount (Free -$123.50 Shipping, 10% OFF + Free Shipping on your order!,
SMS 10% off + free shipping)
Shipping $0.00 Flat Rate-Fixed
Tax $44.49
Order Total $570.98
1 ltem in Cart
D3 Stainless Everyday, 10 Piece Pots and Pans Cookware
The next day I went on all-clad website, and used the chat with customer support. For the next hour or more, I chatted with their support person telling them I was wanting to add a Baking Dish for $170 to my order and it was not allowing me to add the January 2026 discount code, and could he help me. After a very long-time in-between answers he told me that they don't allow using two discount codes or (stacking codes). I told him that is not true, to look at my completed order. He insisted there were not two coupons on my order. I told him he was wrong again, that I had done the math and it was indeed two coupons on my completed order.
Of course (no surprise) he said I will have to have a supervisor contact me back in 1-2 days. I told him I wanted to speak to a supervisor now. He said there and none available.
The very next day I received an email from this same guy telling me my completed order was cancelled because of the two codes.
So, I called their 800 "customer support" line. I hate even calling it a support line, because it isn't anywhere near a support line. The lady I spoke with said what I already knew that my entire order was cancelled because the system saw two codes and kicked it out. I told her that is not true.
#1) Nowhere did the order system tell me that I could not use the second discount code on my order. It was displayed on my order page for me to use
#2) Nowhere did the system stop me from using the second discount code.
#3) I received a completed order confirmation email showing me my completed order.
#4) They cancelled my order after I brought it to their attention. It was not cancelled before by the statem.
The 800 "customer support lady" admitted that she is only qualified to answer the phone and cannot do anything else.. (Frankly I'm not surprised) - nothing from this company so far was even close to customer service.
I told her I would not accept this and I wanted to speak to a manager. Guess what there were none available and it would be (say it with me) 1 2 Days for them to get back with me .
Well . Today is the 2nd day and very near the end of the work day, I get a call from supposedly a manager. This lady was reading from the same script as the 800 "customer support" line. This lady told me that she ran it by the online opps guy and he said no way will the honor my purchase.
I have 100% of the chat long along with 100% if the phone calls recorded (if theres an attorney out there that wants to pursue this, get in contact with me
For a company that supposedly mades high quality cookware, they act like 10% is going to break the company.
If there was a mistake on their website or their programmer was dialectic in his programming, its not my problem. They have no right in completing my order, taking my payment, sending me a confirmation email, only to cancel my entire order and say so sorry .
I have read some unbelievable bad reviews on this company and their I DONT GIVE A *** CUSTOMER SERVICE DEPARTMENT.
But cancelling someones confirmed and compete order because of a problem on your website, that gave a customer that is spending $600 for your products, is unbelievable to me.
I am going to post this horrible interaction with all-clad anywhere and everywhere I can find, now and forevermore.
Do yourself a favor and stay away from this company. If they treat a new customer like this, guess how they will treat you a year later when you have a problem or concern with their product. Dont sat you werent warned
A VERY UNHAPPY CONSUMER that was treated like a piece of *** a lot like All-Clap is as a company.

On February 3rd, I order a 10-piece set of All-Clad 3D Everyday pots and pans on their website. All-Clad is currently discontinued D3 pots and pans, because they have new D5 pots and pans. It looks like they are removing old D3 inventory to make way for the new stuff.

I signed up for the 10% offer on their website, if I allowed them to send me text & emails. I received an email welcoming me to their site with a

"You're eligible for 10% OFF your first purchase."

"ACTIVATE OFFER".

When I got around to placing an order I entered the 10% discount code for my order.

I notice on the top of the order (on their website) for was another 10% discount offer good until February 27th, 2026.

I put that code into my order and it gave me 10% off of the remaining balance. Not the 20% that you would think you were getting . So, i thought oh well, I'll still go ahead and make the purchase. I put all of my information and mailing address, with credit card information. The system told me that my order was completed and I would be receiving a confirmation email with my order information.

A few minutes later I received the confirmation email for my purchase showing the price for the 10 piece set, along with the 10% code welcome offer and the 10% February 2026 discount code offer.

Below is my actual receipt for my purchase that was included with my completed order.

Cart Subtotal $649.99

Discount (Free -$123.50 Shipping, 10% OFF + Free Shipping on your order!,

SMS 10% off + free shipping)

Shipping $0.00 Flat Rate-Fixed

Tax $44.49

Order Total $570.98

1 ltem in Cart

D3 Stainless Everyday, 10 Piece Pots and Pans Cookware

The next day I went on all-clad website, and used the chat with customer support. For the next hour or more, I chatted with their support person telling them I was wanting to add a Baking Dish for $170 to my order and it was not allowing me to add the January 2026 discount code, and could he help me. After a very long-time in-between answers he told me that they don't allow using two discount codes or (stacking codes). I told him that is not true, to look at my completed order. He insisted there were not two coupons on my order. I told him he was wrong again, that I had done the math and it was indeed two coupons on my completed order.

Of course (no surprise) he said I will have to have a supervisor contact me back in 1-2 days. I told him I wanted to speak to a supervisor now. He said there and none available.

The very next day I received an email from this same guy telling me my completed order was cancelled because of the two codes.

So, I called their 800 "customer support" line. I hate even calling it a support line, because it isn't anywhere near a support line. The lady I spoke with said what I already knew that my entire order was cancelled because the system saw two codes and kicked it out. I told her that is not true.

#1) Nowhere did the order system tell me that I could not use the second discount code on my order. It was displayed on my order page for me to use

#2) Nowhere did the system stop me from using the second discount code.

#3) I received a completed order confirmation email showing me my completed order.

#4) They cancelled my order after I brought it to their attention. It was not cancelled before by the system.

The 800 "customer support lady" admitted that she is only qualified to answer the phone and cannot do anything else.. (Frankly I'm not surprised) - nothing from this company so far was even close to customer service.

I told her I would not accept this and I wanted to speak to a manager. Guess what there were none available and it would be (say it with me) 1 2 Days for them to get back with me .

Well . Today is the 2nd day and very near the end of the work day, I get a call from supposedly a manager. This lady was reading from the same script as the 800 "customer support" line. This lady told me that she ran it by the online opps guy and he said no way will the honor my purchase.

I have 100% of the chat long along with 100% if the phone calls recorded (if theres an attorney out there that wants to pursue this, get in contact with me

For a company that supposedly mades high quality cookware, they act like 10% is going to break the company.

If there was a mistake on their website or their programmer was dialectic in his programming, its not my problem. They have no right in completing my order, taking my payment, sending me a confirmation email, only to cancel my entire order and say so sorry .

I have read some unbelievable bad reviews on this company and their I DONT GIVE A *** CUSTOMER SERVICE DEPARTMENT.

But cancelling someones confirmed and compete order because of a problem on your website, that gave a customer that is spending $600 for your products, is unbelievable to me.

I am going to post this horrible interaction with all-clad anywhere and everywhere I can find, now and forevermore.

Do yourself a favor and stay away from this company. If they treat a new customer like this, guess how they will treat you a year later when you have a problem or concern with their product. Dont sat you werent warned

A VERY UNHAPPY CONSUMER that was treated like a piece of *** a lot like All-Clap is as a company.

I ordered cookware set 12/12 from All Clad (AC) and was advised arrival date would be 12/17. Purchase was $800.

Received notice on 12/17 that a UPS shipping number was issued. Checked UPS website which indicated package was not in their system as of 12/18//, 12/19 and 12/20. Called AC and was told UPS not picking up was a UPS issue. Received notice 12/21 UPS has package and arrival date was now 12/30.

Called AC and was told there was a "glitch" that delayed shipping and shipment sat on dock until 12/21 in order for AC to fill trailer. Customer service has been of no help. I asked to speak to a supervisor and was advised supervisor was not available and that I would receive a call back from supervisor in 24-48 hours which takes this to Christmas eve. I am resigned that Christmas present not arriving until after Xmas.

It has been extremely frustrating to deal with AC customer servcie. Their story changed repeatedly and took no responsibility for shipping delay and the cause of delay and providing timely information.

Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that.

We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses.

Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth.

A lot of major companies suspended their business in russia not to support the war.

However, there are still large international corporations that continue operating and paying taxes in russia.

Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.