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To warn others of their scam

1.0
I purchased a used motor for $5900 end it was to be shipped in 7 to 14 business days. The first delay was blamed on an ice storm and my truck would be two weeks late. The second delay was blamed on Covid for another two weeks delay. During this time, they could not provide proof that there was an engine, or give me a proof of purchase, warranty information, any official documents. After 35 days, the sales person, Jordyn, promised me he would refund my money if I did not get the part in the next 10 days. 11 days later, he would not return my phone calls so I spoke with Larry in customer service who promised me he would get back to me in 10 minutes. He gave me a bill of lading number and guaranteed me that it was being shipped with UPS freight. I called UPS and they had no record of the bill of lading number. They asked me again for another week. At this point I realize there was no engine, and I was never going to get it. I demanded a refund of my money which they did not want to do because they insisted it had shipped. Next I spoke with Irene, who told me they would refund my money but would have to charge me a 30% restocking fee. At this point I began to do more research, which I shouldve done in the beginning, to find that all three business addresses that were listed did not belong to them. One was in elementary school, one was a law firm, and one is an insurance agency. I called all three to verify this business is not there and they told me other people had called and that this was probably a scam. Ive been threatened to report them to the police and within one minute they issued a full refund.

User's recommendation: Do not even engage with this company. If you don’t believe me, just look up their addresses. They aren’t real. They will sell you some thing, then when you don’t get it and want a refund, they will charge a restocking fee and keep your hard earned money.

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Comment
ID
#2277579 Review #2277579 is a subjective opinion of poster.
Cons
  • Scam
Preferred solution
Take down their website and stop scamming people

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