Sallie S Zqx

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To Warn future customers not to ever use this van line!

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All American Trusted Van Lines - To Warn future customers not to ever use this van line!
All American Trusted Van Lines - To Warn future customers not to ever use this van line! - Image 2
They are dishonest, deceitful, extra charges before unloading your items, unmarked moving trucks, unknown whereabouts of items for weeks. You will not get your items when promised. You will not be able to reach the individual who negotiated your moving contract. This All American Van Lines company is totally unAmerican and you will not be able to resolve any issues.
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Preferred solution: Let the company propose a solution

User's recommendation: DO NOT EVER Do Business with this COMPANY

Gloria M Nhl
map-marker Tucker, Georgia

Stole all belongings, plus I paid them $7000

Relocated from Wa to Ga, June 2011...Original contract with World Wide Van Lines, Fla...didn't know they subcontracted my job to All American Trusted Van Lines, who picked up all my belongings in Wa. state. As they were loading the truck, they informed me, my things weren't accurately quoted and it would cost me a total $11-12,000. Because the driver had an unusual name, Oren Osadon, I googled him after my things hadn't arrived in over 2 wks, found several articles about him (and the owner of AATVL, Franco Matar) and learned they were involved in many move scams, there was even a picture of Osadon, so I know without a doubt, it was him. Learned they had even lost their license to transport goods at least 2 wks before they picked my belongings up. They disconnected their phone #s, dissolved AATVL, now no way to contact them. They disappeared, I am out $7000....I am retired, 64 yrs old, on small fixed income, social security and could ill-afford to lose that kind of money & still not even receive the service I paid for! Very evil people, if there is a civil lawsuit started against these people and anyone can contact me, I would like to be included in the lawsuit and make my voice heard!
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That karma mentioned before is catching up with Oren Osadon. He was apparently arrested one or more times this year on a variety of charges ranging from speeding to alcohol and drug violations, to "motor carrier unlawful conduct", if you can believe such a thing. To paraphrase Mark Twain, I won't be attending his conviction, but I'll send a nice note saying I approve of it.


Haven't dealt with AATVL, but I've been ripped off by Oren Osadon. My advice to anyone preparing for a move.

First, don't go through Budget - they've been hiring Oren and his fellow thugs for years under the various companies they've set up. If you go through a broker, get the name of the company they've hired and the driver before the date of the move, and demand that they cancel and return your deposit if you find that they're using any company connected with Osadon, Sassoon, Matar, etc.

Don't pack up your computer until you've researched them thoroughly. Karma's a ***, and Oren's schemes will catch up with him one day, but until then, I hope we can prevent a few of his scams.

Javanava A

I've had the same pronblem and need to sue them. I've lost over $50K, had items stolen and a LOT of damage to what was finally delivered, they are the worst CROOKS!

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map-marker Cincinnati, Ohio

DO NOT TRUST All American Trusted Van Lines

Please, Please, Please use caution when hiring a moving service, absolutely DO NOT use ALL AMERICAN TRUSTED VAN LINES. We paid a "moving broker" that contracted All American Trusted Van Lines to move our personal belongings 1300 miles across the country. I will not mention the name of the "moving broker" as I feel they were also deceived by All American Trusted Van Lines. All American Trusted Van Lines is owned and operated by a SNAKE named Franco Matar, whom when asked if he was the owner-operator, lied and claimed to be a "company driver". All American Trusted Van Lines was supposed to show up to pick up our belongings on a Monday, finally after many phone calls to Franco (wondering where he was and when we could expect his arrival,) he finally "promises"... for the tenth time to be there the following Friday at 7am.... after he did not show up as he promised we repeatedly called his cell phone but he would not answer. A rented BUDGET Truck eventually rolled up at 5pm Friday, just as it started to rain like crazy. As Franco stepped out of the truck, he told us before he would begin to load our belongings; we were required to pay him a portion of the total balance due. I proceeded to show him our contract with the "moving broker" that stated that our entire remaining balance was to be paid in full at time of delivery to our new home. After he tried to persuade us to believe that we actually were obligated to pay him on pick up and we didn't fall for his ***, he proceeded to tell us that he had no money for gas and if we didn't give him any money he would have to sleep in our driveway that night and he would delay the delivery of our possessions. Instantly we were very leery of trusting this guy with everything we own on a 1300 mile trip. One must wonder about a "company driver" that doesn't have a fuel card and the nerve to ask a customer for fuel money . We refused. Now it gets better... we go back outside and his partner has the truck door pulled open and to our shock the contents of the back of the truck (that belongs to some poor soul he ripped off before he got to us) were absolutely a hott mess!! If I was judging strictly by the contents of the back of that truck I would have thought it was in a rollover accident. The boxes were crushed, ripped, and some were even cut open, not to mention the furniture was not secured and was strewn throughout the truck... now keep in mind it is raining cats and dogs at this point they are parked on an incline and there was rain pouring in the back of this truck (soaking its current contents.) All the while his partner is tossing the "moving blankets" that were torn to shreds and covered in dirt and grease outside of the truck, in the rain and on our muddy gravel driveway... don't they pad furniture with those things? Who wants their furniture wrapped in wet, muddy, greasy blankets?? I immediately called the "moving broker" to whom we had already paid a $1000 deposit, that sent these jokers to haul everything I own 1300 miles away and I told them it was unacceptable and I was not putting any of my possessions on that truck (keep in mind that in my contract with the "moving broker" it states that once my property is on a "carrier's" truck, any disputes regarding cost at delivery, damaged or stolen/missing property, are strictly between All American Trusted Van Lines and us.) Although I was assured by the "moving broker" that everything was okay and we were all in agreement of the terms of the Moving Contract, we were still hesitant to allow Franco of All American Trusted Van Lines to take possession of our property. Franco claimed that the belongings that were tossed around in the back of the truck were his own belongings. We wondered who would treat their things this way? By now, it was really pouring rain and getting dark and Franco said since it was raining and dark, he wanted to return the following morning. We were so uneasy with the situation we told him we would be contacting our "moving broker" and would get back with him in the morning to tell him whether his services were even needed. Upon leaving our house, Franco unzips the case in which we store of our guns and runs his fingers over the barrel and the zips up the case without speaking a word. Again, we wonder why he would behave this way and never mention a word about the gun. What was he planning to do if he was allowed to transport our guns? That night, we went to where we had been staying since our home is packed to the ceiling with boxes and no electric (we scheduled for the utilities to be cancelled because the truck was supposed to be there the previous Monday) and got online and googled "All American Trusted Van Lines Reviews" and were absolutely appalled by the reviews by previous customers (they have a B- with the BBB, but as we all know as long as you pay your membership dues, the BBB will make you look good) but as far as every other review we read we knew this guy was a weasel. In the reviews he was referred to as a crook, a liar, a thief, careless, rude and a PIRATE! People claim that he would quote a price and upon delivery, he would demand double the amount of the original quote or hold their items hostage, and once they received what was left of their belongings, their boxes were busted, cut open, items were stolen... one review actually stated that a lady lost $30,000+ in property to All American Trusted Van Lines. The next morning Franco had the nerve to show up at our home with intentions of moving our belongings even though we basically told him we would not be using him. A neighbor called to warn us that he was at our house. We immediately called the local police as we were 30 minutes away from our house. A policeman shows up ………drum roll please......... when he runs their Drivers' Licenses he finds that both men have SUSPENDED DRIVER'S LICENSES. Franco's partner even had a warrant in California, but for some reason he couldn't be held by police. In Kentucky a driver cannot carry insurance without a valid license. What if we would have let them take our belongings and he got pulled over 650 of the 1300 miles into the move and was caught driving without a license and the truck with everything we've ever owned was impounded and Franco was jailed...????? Worse yet, if he had an accident and our property was destroyed, with him having no insurance, HOW COULD HE REPLACE EVERYTHING WE OWN IF HE COULDN'T EVEN AFFORD FUEL? The policeman ordered them not to drive the truck with a suspended license. Franco assured the Officer that someone was meeting them to drive the truck. As soon as the Patrolman was out of sight, Franco and his partner high-tailed it out of town with no driver's licenses or insurance. Minutes after they fled, we arrived at our house and found that they had picked our lock to get in our home. Unfortunately since all of our belongings are in boxes piled throughout our house, it will take time to know what is missing. After All American Trusted Van Lines had fled the scene , we discovered boxes left behind in our yard that belong to a customer they picked up before us... although he claimed everything in that truck was "his," upon closer inspection, the rain soaked, cut open boxes contained baby products (diapers, baby thermometers, baby christening dress, ect. and another box had roach /ant spray and feminine hygiene products, toilet gaskets, plumbing supplies...) I would venture to say that the contents of that truck were not his personal belongings and in fact belong to another customer who was ripped off by Franco of All American Trusted Van Lines. In conclusion, I would haul my furniture and belongings in a horse drawn wagon before letting All American Trusted Van Lines haul it 1 mile, much less 1300. AS OF TODAY 3/19/11 FRANCO, PRESIDENT AND DRIVER OF ALL AMERICAN TRUSTED VAN LINES HAS A SUSPENDED DRIVERS LICENSE!! Do not in-trust All American Trusted Van Lines with your move. And I must add there was nothing American or Trusted about this business or Franco Matar! After Franco had fled from the police he even had the nerve to text me and tell me "I personally will make sure that u dont get [$1000] deposit back" The "moving broker" was appalled by the information we had provided them about Franco's suspended license and is working on our refund. I would highly recommend thoroughly researching any "carrier" before trusting them with your possessions... and please, oh please spare yourself the drama, stress and worry of moving with All American Trusted Van Lines!! In the long run, Franco's victims would have been much better off had he chosen a career as a suicide bomber rather than a mover… on second note, even suicide bombers can't be five days late.
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Donald C Jcp
map-marker Jackson, Tennessee

All American Trusted Van Lines, Inc Cannot Be Trusted

Updated by user Jun 03, 2011

Within the last few months, and after speaking with the manager of All American Trusted Van Lines, Inc and their claim company CSI, All American Trusted Van Lines, offered an apology as well as an offer. The previous person that we were dealing with does not work for the comapny anymore as well the new manager was very polite as well professional.

They even added additional funds for compensation because they felt that although he could not go back and correct the situation they could at least attemptto help towards the purchasing or repairs of the things that were damaged or destroyed. To be honest you cannot ask of more, I believe now me and fiance\' can move forward as well with new management in I would refer the company.

Original review Apr 25, 2011
It started that we were first quoted one price, then once the company starting loading our things the price doubled (the additional pricing was also because they were to \"crate, pad, blanket, and wrap\" our things for more protection. Needless to say this supposed additional protection was never done for the exception of some of our things having blankets on them. Even after the movers came a week late from what was agreed, the driver gave us a problem in which we contacted the police immediately. The driver made us signed papers and pay the balance which was the other half of the money before he even opened up the truck. Well in short according to the company we had 6200 pounds of furniture and I will say (and we had witnesses including 2 officers) that the majority of our things were damaged, wasn't wrapped, padded, crated, or anything. We even witnessed the driver while unloading our things himself drop our stone dining room table on the concrete. We were told for the driver being late that we would get a discount, and the reason the driver was late was because it was a holiday for him (which was never mentioned in, on, or before the contract). We had several items missing. We filed several complaints with different websites and even the BBB. The company then contacted us letting us know that we did have a insurance with them which gave us 60 cent per pound. After their insurance person contacted us and we submitted all of our complaints, pics and prices, we ended up with over $12,000.00 in damages. The company offered us a settlement of $300. The PS3 itself was over $300 dollars. We had basically a brand new bed, living room and dinner room set which was purchased from Ashley furniture store in which we still had/have the receipt. Brand new baby gifts from a baby shower because we were expecting damaged, and broken. Pictures destroyed. Clothes missing, refrigerator dented up. Oh and this was a little weird also, on their inventory report they had marked all of the big items to have had scratches, chips, and or some sort of damage. The even weirder thing about that was that we had pre-wrapped all of the furniture and things before they ever saw anything, so unless they unwrapped our things and re wrapped them the exact way that we had it done then they \"Lied\" and this had to be a typical process the company must have practiced. It was just no way because the original wrapping we had on our items were there once we received them as well you could even see where they put blankets that there were holes in the blankets and damage in the same place to whatever item the supposed blanket was supposed to be protecting. Anyway after we put in our complaint and received the insult of a settlement we started to notice that the company/insurance company made little remarks like although we had 60 cents per pound insurance that they were only allowing 25% of that! Now how low is that. Not only did they destroyed our things they didn't\'t even want to give us the insurance coverage that we signed for. At this point because our things were expensive and basically new, I am definitely willing to take this to court and or try to have some kind of legal action taken. Now, as a part of the service we paid for a FULL Service which included packing, unpacking, assembling and un assembling and all I can say is I have pictures of some of things that were left in the drive way still wrapped in what we packaged our stuff in and none of the supposed \"FULL SERVICE\" was fulfilled. We had to pay additional because the movers noticed how nice our things were and recommended the additional covering, padding and crates in which we did not get. From the moving company to its insurance company this has definitely been the worst experience of our lives. And I will say this I thought hey since movers get paid to move and it\'s their profession then why not pay them to do their jobs, well sad but true I should have rented a truck and paid a few of my buddies to move my things myself because at least if I would have damaged my own things, then they are my things. But to have and even watch someone else destroy your stuff and yes we did file a police report it was simply a nightmare. If you can move your things yourself whether city to city or state to state, please avoid what we went through and either do it yourself or sell your things and start over. As crazy as it was that we only signed for a 60 cents per pound insurance policy for the move, it is/was crazier on their part that they only want/wanted to allow us 25% of that. And all of the sudden that 6200 pound of furniture to move once it was time for the insurance to pay everything didn't\'t even come close to 700 pounds. Not only the company All Trust American Van Lines should be embarrassed but so should their insurance company. Damage Resulting = From broken tables, pictures, damaged TV, damaged ottoman, to broken lamps, destroyed brand new children items, and to stolen or missing boxes, and so much more we paid for a 6200 pound move and full service, only to get the worst nightmare of our lives, a settlement offer of $300.00 when we put in a claim for over 12,000.00 heavily due to the fact that we are only getting 25% of a 60cent per pound insurance policy that we signed for which was in our agreement.
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"From the moving company to the insurance company this has definitely been the worst experience of our lives."

A FOOL and his money will part again!

map-marker Newark, New Jersey

All American Trusted Van Lines STOLE my goods!

This company has STOLEN my goods, and REFUSES to tell me where my belongings are being stored. They won't even return my calls anymore. My moving broker (Budget Van Lines) is offering to pay them for releasing my goods, and All American Trusted Van Lines won't even return their calls either. Budget Van Lines has suggested I take legal action against All American Trusted Van Lines and Franco Matar (the owner). PLEASE, I need to speak to anyone out there that has had problems with this company, especially now since they appear to have gone out of business. My name is Brian and I can be reached at: seven zero seven - 533-**** I may have information to help you and vice versa.
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I have the same problem. They broke my items and ruined my couch.

Two days later after I moved, I noticed that I also was missing a few boxes. They refuse to return my items.

What should I do? :cry :cry :cry :( :( :sigh

reply icon Replying to comment of Guest-712325

I'm surprised they're still in business. Budget van lines hooked me up with them as their broker. How did you find them?

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map-marker Jackson, Tennessee

Bad Service total nightmare!

All American Trusted Van Lines - Bad Service total nightmare!
All American Trusted Van Lines - Bad Service total nightmare! - Image 2
All American Trusted Van Lines - Bad Service total nightmare! - Image 3
Terrible Service Moving Service All American Trusted Van Lines 18144 Burbank Blvd #109 Tarzana, CA 91356 US Original charge was 1,790.00, after visual inspection it went to 5000.00 and after negotiating it went to 3500.00.Not Only was the company late from the date that they told us to expect our things, the driver while on work took a day to celebrate his personal holiday that we were not made aware of until the day of. After he finally arrived and we did a police report, he actually dropped the dinner table while attempting to move our things and not only were we witnesses the hired movers witnessed this catastrophe as well. The driver broke and mishandled several other items as well. We were also told that we would get a discount for the driver not appearing when we were told that he would and that did not happen either. We supposedly paid additional cost for protective covering, padding, and crates which is in our agreement as a part of the full moving service, yet the majority of our things were only boxed or wrapped from what we did prior to us obtaining the services of All American Trusted Van Lines. Our items were predominately new items, and we did not hire a company and paid additional cost just to have our things destroyed and to give us a headache in the interim which is what happened. Also in the agreement the company was suppose to assemble and disassemble items in which was not done as well. It was terrible service from beginning to end even down to one of our complaints where we filed with the Better Business Bureau and the company's rep replied to them saying we threaten to kill the driver in which is very hard to do in front of the police officers that we called due to the fact that we had so many previous issues with the company. We did not put the weight of our items because we just do not have a furniture weight scale for accuracy, but according to the company our things totaled 6200 pounds. Again just terrible service. We should be entitled to a full refund plus damages. We made a complaint with the BBB also and the clerk went as far as to try and say we threatened their driver, which is absurd being that I had the local sheriff onsite to observe due to the unprofessionalism of the company and for the fact of the missing day/holiday we were in fear that our things were even stolen in which several things were indeed missing and that our things would be destroyed in which 95% of our belongings were. The owner of the company told us that the issue would be resolved immediately yet it has been over 2 months with a claim in which we have been told that the company has 120 days plus 45 in which to get a response and if the company denies to pay then we have to take matters in our own hands which makes the claim service/company just a pond to postpone things further. This is not how paying consumers/customers should be treated.
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I too was a move-scam victim last year, moving from Wa state to Ga, after paying almost $7000, my belongings were abandoned in a Van Nuys,CA. public storage.

My original quote fr. World Wide Van Lines, Fla., was $4100. Was unaware they subcontracted to All Amercian Trusted VanLines (their name is quite ironic, as they are the LAST company anyone should trust, let alone they are not American at all) but when driver arrived, he falsely claimed I had way over the amount of goods that quote was for...wanted around $11-12,000! They never delivered my goods.I would like to be included in any lawsuit.

Does anyone know if one has been started?

Please contact me if so. Gloria


THis guy has many companies that he is doing business under. He is holding half my stuff hostage for $2000 and I already paid the full amount.

I did call the police and they told me that they couldn't do anything because it was a "civil issue" not a criminal issue. WHat the *** is that?!


Add me to the list. This guy Franco Matar and come to find out his wife, Coni have been doing this for a while under different bogus company names. I did find out that he may be a Israeli national and/or Canadian citizen or dual citizenship. This can give him a easy exit out. Apparently the INS has investigated him in the past and allegedly, a Los Angeles Police Officer, who hired him has a law suit pending as well. I have filed complaints with the BBB, Attorney General's offices of California and Illinois as well as the DOT. I am on disability and this thief took everything I had to get what was damaged beyond repair and missing.

The list of contract breaches and code violations goes on and on. . .

Brian Donely and Marcia H., I'm in. Let me know how I can reach you both. I would leave my info here but after this experience I don't feel comfortable.


I have a contract with Budget Van Lines, who had contracted with AATVL as a carrier. Budget no longer uses them (for obvious reasons).

I would like to look into the process of filing a class action suit as mentioned by another consumer above. If anyone would like to provide me with their Name, and contact information I will be speaking to an attorney within the next few weeks about this and will provide them with your information to get listed on the suit.


I am going through the same thing. We have five pieces of furniture damaged.

Many missing items. Even our Christmas tree is gone. How do you lose a 7 foot prelit christmas tree? We are in the middle of claiming, but I have a feeling it's going no where.

They also quotes us $2620 but after everything was said and done it turned out to be $5440. Whatever!!! I am so pissed. This company is full of liars and cheats.

We have a box of stuff in our garage for a Steven Bretz and I have emailed and called all american trusted vanline 4 times asking what to do with it and they won't do anything. I suggest everyone call the local news stations or email them. Then file a police report. Maybe something will get them to go out of business.

Beware of anyone named Kelly, Stephanie or Brian... They all work for the same company.

Oh and if there are enough people (10) then we can start a class action lawsuit. It won't cost us a thing.


BEWARE, this company bugged me daily for my debit card information and the manager Nathan Green bugged me daily and his Moving consultant Rae and said he will take care of my move because he wanted me to be happy. Then I felt comfortable and gave it. Then I saw bad reviews about them the same day I gave them my information and changed my mind and told them I didn't want their services. I emailed Rae on 3/3/11 and said I changed my mind and to credit back my account, they have not as of this day.

I didn't send in the approval authorization letter for them to take from my account but they took it anyway before my approval was sent in and now they feel they can take their time returning it, which was illegal without my authorization form. Now I keep calling and emailing about them and they don't acknowledge me. I told them I would write a true review about their services towards me. By the way they told me it was other moving companies were possibly writing the bad reviews and I said I don't know that. NOT! I believe it is true. I truly wanted to trust Nathan that he would do right by me.

They are holding my $420 hostage and I am on disability and can't afford giving that kind of money away. They low-balled my move and now that makes me feel they would have held my things hostage if I went through with it, since they aren't making things right with me and illegally took my money without the authorization sheet. I keep getting "withheld" calls with no one there.

So beware! They freely took my money without getting the approval letter back, don't give them your information, my intuition warned me but I didn't listen and also warned me they might hold my things hostage and that's the reason for the low rate. They by law have 15 days to return it, but the manager told me they would do it right away. I told them I want a confirmation number, and I haven't heard from them yet. So now I'm not important to come clean with right away. This company has a shady way of doing business and only one good review on BBB website with their years of service. They don't even operate at the address shown in the BBB website and have moved several time and was just kicked out of a garage, so what does that tell you? They are no good. To this date of 4/15/11 they have not paid my money back. gave me no service at all, just stole my money.


I am also in the middle of the same issue. From a $1281 quote to $2500....or they will keep my possessions. It's a scam for sure!


re: All American Trusted Van Lines, aka Rapid Van lines,Mainline Transport inc.,Zoos Transport, and others

9627 Owensmouth Ave

Chatsworth Ca.91311


Co. ID 10009****

US DOT #197****

I spoke with a man named Brian and paid a deposit of $150 on my Visa card.

We did a rough inventory over the phone and he estimated my move to cost about $1200, with the understanding that adjustments and additional items would raise the cost. I estimated the additional items not covered in this rushed verbal estimate would add another approx. 25% or more. Low balling the estimate is common practice with rogue movers. anything to get their hands on your possessions.

On moving day, Franco Matar the owner of the company showed up in a Budget rented truck 5hrs late, and of course had no flash lights. The truck was over half loaded up with some other client's stuff and they ran out of room for mine. I had to abandon so many things. Bed, furniture,my stereo, book shelves, and so much more.

There was no mention of a brochure titled "Your Rights when Moving". Providing it to the shipper is required by the DOT. I later found that not providing the brochure is a federal offense.

The nightmare was only beginning.

After a months long hostage period in which the company insisted on getting 80% of the total amount, and finally another rogue mover delivered at night, many of my belongings were mangled and damaged and MUCH MISSING! Several cubic yards of my most valuable and irreplaceable possessions gone. All but a few boxes were opened, taken from and tossed back in with objects that came from other boxes. I'm trying to function in spite of this ordeal's damaging effect on my mental and physical health. Franko Matar is the boss of this gang of thieves, and he had lots of time to rummage threw my goods and took almost everything of value during the hostage stand off period. I'm almost completely ruined. Much of my life's work and the materials and equipment I used daily for my art is GONE! My most valuable painting which had more than 200 hrs of work invested never showed up either. A similar companion piece that was in progress is missing too. I was hoping to price them at $5,000 each. I paid Franco Matar $2375.00 to steal more than half of my whole estate!

Mixed in with my stuff was two boxes belonging to someone from Miami Beach FL named Felipe Uriarte. One box was full of very expensive clothing and the other had his financial documents including his licence to carry a concealed weapon in the state of Florida. The movers also had what may have been his SAFE in with my stuff, but I wouldn't take it.

While I am Painfully aware of my lapse of judgment in this matter, I am amazed that the BBB gives a moving company with less than a year of operation, one driver and NO TRUCKS an A-, A Minus!

I'm also disgusted by the recent Deregulation of the moving industry by acts of GOP tainted Congress. Why does this country concern itself with pirates on the other side of Earth while handing out permits for piracy here in the US?

Isn't it wonderfull that nowdays one no longer needs to travel to Disneyland to see PIRATES?


I currently am experiencing nearly the exact same thing with this company. I am interested to learn how yours is resolved....

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map-marker Medford, Oregon

All american trusted van lines. inc

Dont use this company. I can hardly discribe the horrible service i got, I am a senior citizin who recently moved from Calif to Oregon. I spoke to a nice gal stephanie that quoted me a price based on what i told herI had exactly what i told her Anyway they came 3 hrs late and after they loaded my things told me that it was 900 more. I called the owner that said he would deduct 300, im still out 300 dollars Well i sat in a house without anything wating for my stuff on the day they said they would arrive. Every day for 5 days they said they would come and they didnt. When they finially arrived they wouldnt put on the botties so not to ruin my newly refinished hardwoods, they put furniture on the floor instead of the paper i layed out, they got mud all over my new rug. my trolly that i need for work was broken , they lost my bed frame, my furniture was dirty and scratched,. All and all it was a real nightmare, They DO NOT reinburse you for your loses, Oh heres the best part they pulled up in a budget rent a truck, can you believe it. They need to be put out of business, I am going to call the better business bueral and i recomend anyone with a similar experience do the same.
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Well we have been waiting for 4 months for our stuff. He does not have his moving liscense anymore, he has not paid his insurance for 2 months, he is not picking up anymore, and told Budget van lines that he is broke and cant afford the storage unit our stuff is misteriously in.

He will not even provide the name of the storage unit so at this point Im sure our entire life of stuff is gone. Please contact me at dm72bfree@***.com. We are filing a theft report and finding his ***.

Please contact me because I have information about his insurance company he uses. Franco Matar is a thief and by the time I get through with him, his *** is going to be in jail.


Same thing happened to us! We were charged double and they lost so many things.

Our Christmas Tree, the glass to our table, a pull up bar, and 4 boxes. Plus we have a box of someone elses stuff in our garage and they won't do anything about it.

The names of the people were Stephanie, Kelly and Brian. DO not use them!!!


That is exactly what's happening to me at this very moment. Same company, same Budget rental truck, quoted $1281, then charged me $2500 to get my stuff back. BEWARE of these crooks!!!!

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