New Reviewer

Do not use Lithia garages in Midland or Odessa Texas

Took Jeep in to get fixed due to it having a death wobble issue. They replaced parts that didn’t fix the issue, problem persisted. I drove the Jeep to Missouri from Texas and wasn’t able to drive over 55mph due to bumps causing it to death wobble and the situation just kept getting worse and it was brought to another mechanic and found that all four ball joints in front end are bad. This has caused more damage to the front end and is now costing more to fix the problem. I highly disappointed that we paid so much to fix things that did not fix the problem my Jeep was having and I feel that Lithia dodge in midland should pay for this mistake. That was the 3rd time I have had issues with a Lithia garage. 2nd time with this Jeep
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ID
#1713827 Review #1713827 is a subjective opinion of poster.
Service
All American Chrysler Jeep Dodge Ram Of Midland Car Repair
Pros
  • Very unsatisfactory
Cons
  • Poor service
Reason of review
Bad quality
Loss
$600
Preferred solution
Deliver product or service ordered
New Reviewer

Very poor customer services

We bought a town and country van about 3 weeks ago. Two weeks after we purchased the van we started having issues that lead is to believe its the transmission. The van is still under warranty we have called several times and NO ONE WILL CALL US BACK! Not only do we have a van we cant drive but i have no way to transport 5 kids.
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ID
#1319696 Review #1319696 is a subjective opinion of poster.
Location
Midland, Texas
Service
All American Chrysler Jeep Dodge Ram Of Midland Customer Care
Reason of review
Order processing issue

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