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Alki Stove and Spa Silverdale, WA Totally Incompitent

We purchased a Avalon Gas Insert for our home in September 2007 from Alki Stove and Spa in Silverdale, WA for $3,000. The stove puts out no heat. We have called and gone into Alki more times than we can count complaining. The always promise to return our messages or bring out someone from Avalon and then never show up. They finally sent out a repairman last week and he ended up burning a 2" hole in our carpet, and of course he had no idea why it doesn't put out heat. We have left 4 messages with them since the carpet issue came up, but surprise no return call!
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4 comments
#266997

They sold us a spa and then just folded up and left town without any notice. Sleazeball folks!

#251731

The hot tub that we bought from them in 2008 has a warranty issue and low and behold...not in business anymore...Thanks for the money! *** Alki!

#39356

I think Alki Stove and Spa is a Great Company and a great place to purchase all your home heating needs. I love them and the sales people are really nice especially the tall blonde guy

#25419

You know why you haven't gotten a call or someone to come out???? Cause the *** off that owned the company, Dennis DeMartini, has since closed the company and stole a lot of peoples money. Mine included.

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ID
#110806 Review #110806 is a subjective opinion of poster.
Location
Bremerton, Washington

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