David Y Vof

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Verified Reviewer
| map-marker Sacramento, California

You guys suck

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I waited all day for a delivery three time in two week no delivery such *** miss two days work when do I get my delivery
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Preferred solution: Price reduction

Denice S Sdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vallejo, California

Service neglect

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Alhambra Water - Service neglect
Original review Sep 14, 2022
I had to cancel my acct bc of losing job. Im disabled & I had to get help putting empty bottles on front steps. But now they are refusing to pick these up bc I have a balance. Being disabled I cannot use my front steps due to the neglect of Alhambra Water Customer Service, which also told me by Kanye, that I could not call & talk to a supervisor bc there would not be one available for at least a week! Im sending this to the federal handicap & disabled association now also!
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Loss:
$25
Pros:
  • Good product
Cons:
  • Terrible customer service

Preferred solution: Pick up empty bottles do I can use my stairs

User's recommendation: New customer service procedures

Benjamin H Zix
map-marker Pittsburg, California

Failure to deliver water dispenser to replace faulty one for 4 times as promised with no calls. It has over a week and no resolution yet. Was promised by corporate to communicate with me,but non of ir

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To report complete disregard of customer's complaint for over a week...replacement for faulty water dispenser not delivered 4 different times as promised; leaving me without the dispenser.
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Preferred solution: MY WATER DISPENSER REPLACEMENT DELIVERED!!!m

User's recommendation: Patronize competitor for water service. No competitor could be worst than Alhambra water

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