Alfresia
Alfresia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alfresia has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; the single review warns not to purchase and cites delivery failures involving courier XDP Ltd.
Positive Feedback
The single review does not note positives; there is no reported resolution or responsive customer service to praise.
Negative Feedback / Risk Areas
- Delivery failures with items not received and partial deliveries via courier XDP Ltd.
- Customer contact issues with inability to reach Alfresia or the courier.
- Alfresia customer complaints focus on refunds, billing or resolution delays linked to poor customer service.
Key Takeaways for Future Customers
- Check Alfresia reviews and consider the 1.0 star rating before ordering.
- Expect possible delivery and contact problems and be cautious about purchases.
- Be prepared to escalate if refunds or support are needed due to courier issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alfresia has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; the single review warns not to purchase and cites delivery failures involving courier XDP Ltd.
Positive Feedback
The single review does not note positives; there is no reported resolution or responsive customer service to praise.
Negative Feedback / Risk Areas
- Delivery failures with items not received and partial deliveries via courier XDP Ltd.
- Customer contact issues with inability to reach Alfresia or the courier.
- Alfresia customer complaints focus on refunds, billing or resolution delays linked to poor customer service.
Key Takeaways for Future Customers
- Check Alfresia reviews and consider the 1.0 star rating before ordering.
- Expect possible delivery and contact problems and be cautious about purchases.
- Be prepared to escalate if refunds or support are needed due to courier issues.
Poor service
- I bought a swinging seat on 13 April for over £250.
- Item is with courier XDP Ltd and delivered in parts; Alfresia Ltd and XDP Ltd cannot be contacted.
On 13 April I purchased a swinging seat from this company ,costing over £250.00
To date, 26/05/20, I have still not received it!
The item was passed to a courier XDP Ltd Who are delivering it in parts.
I cannot contact wither Alfresia Ltd or XDP Ltd
Preferred solution: Price reduction
User's recommendation: Do not purchase anything from Alfresia Ltd, and never use XDP Ltd
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