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Alfred Music

Alfred Music

www.alfred.com
What is your customer experience with Alfred Music?

Alfred Music Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Alfred Music reviews show a 2.0 star rating based on 5 customer reviews, with consumers mostly dissatisfied and frequent mentions of poor customer service and high price levels.

Key Takeaways for Future Customers

  • Expect limited support for order errors and tight digital return policies affecting refunds.
  • Be cautious entering numeric access codes; follow instructions carefully to avoid losing access.
  • Some orders ship quickly, but overall service inconsistency is reported.

Negative Feedback / Risk Areas

  • Repeated Alfred Music customer complaints about denied refunds and rigid return rules for digital items.
  • Reports of incorrect digital products and inability to get corrections or replacements.
  • Poor customer service responsiveness and allegations of fraudulent behavior, plus high pricing.

Positive Feedback

The company offers a website and published music, and some customers reported speedy order fulfillment for print materials.

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Show reviews that mention
refund chart mistakes items nature sherrie perry bar returns policy
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Christina K Ool

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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AI Highlights
  • - Brand-new customer; I ordered the wrong piece and spent $82.
  • - They refused my refund; I won't work with a company that won't allow one mistake.

I'm a brand new customer. I made a mistake when ordering for the first time and spent $82 on the wrong piece.

When I asked if they could help me with a refund, they refused. I will never work with a company who can't even allow for one mistake from a first-time customer.

Loss:
$82
Pros:
  • Have music
Cons:
  • Have horrid customer service

Preferred solution: Full refund

User's recommendation: Never buy from Alfred!

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John P Kyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They ripped me off

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AI Highlights
  • - The Oh Sherrie drum chart was completely wrong; no bar matched.
  • - Refund denied; digital items aren’t refundable unless defective or not as ordered.

I purchased a drum chart for "Oh Sherrie" by Steve Perry. Completely wrong.

Not one bar was correct. I asked for a refund and they denied me "We understand that mistakes can happen when ordering.

However, per our return policy, we only accept returns in the following instances:

-The product you received is defective or damaged.

-What we shipped does not match what you ordered.

Due to the nature of digital items we are unable to return and refund the items."

Mistakes? The entire chart was incorrect!

Loss:
$3
Pros:
  • Have a website
Cons:
  • Are fraudulant

Preferred solution: Full refund

User's recommendation: Don't buy from them

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Martin G Nov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need reset of numeric code

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AI Highlights
  • - Purchased Aaron Shearer Classic Guitar Technique Volume 1 and 2.
  • - The Vol 1 access code shows as used; need help accessing the online audio.

I purchased Aaron Shearer Classic Guitar Technique Volume 1 and 2. I input the numeric code inside the front cover of volume 1 which allows access to online audio.

Unfortunantly I made an error while inputting the code.

I tried to re-enter the code and the responce was - this code has been used please select another-. There is no other so I need your help so I can access the online audio.

Thank you for your help.

User's recommendation: Do not make any mistakes when inputing important numeric codes.

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Mary W Tde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speedy order

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No complaints. I could not do a phone order unless I had an account which I did but not active.

I do still teach. Wanted ukulele books at least 10.

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Miyana Ifj

Zero customer service

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Cant use online media. No one to ask how.

Does this still exist? Contact me and I will change my review.

User's recommendation: Don’t buy this book. Or video Purchase

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