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Appalling Service

This, is is the performance of your business model in action. Result: 30 year old loyal customer- Lost. For Good! Begin forwarded message: From: Date: 4 December 2021 at 12:55:31 GMT Subject: Dunhill Customer Service ( complaint) Begin forwarded message: From: Date: 4...
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ID
#3123586 Review #3123586 is a subjective opinion of poster.
Cons
  • Former shadow of what it used to be
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Complaints

I smoke the Dhunhill white box, your company has changed the cigret from 1mg to 2mg of tar and nicotine. The cigret now has a menthol switch which blocks the filter if you do not pop it. In order to smoke the cigret you have to pop it, and please go try it. If you needed to add more options, do it on a new range, not one that is already enjoyed by your consumer. What consumer survey was done before you decided to change this, and what right do you have to increase my nicotine and tar intake. This is completely illegal. I would like a response urgently, need the ii

User's recommendation: I would like the old cigret back on the shelf.

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ID
#2720006 Review #2720006 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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