New Reviewer

Lousy Customer Service

Service department is terrible - they don't answer phone calls, and don't return messages. Trying to get a service appointment is horrendous - give appointment for 6-8 weeks in the future even for broken skylight and service recall from manufacturer. I love the car, but I get better customer service from toyota and chevrolet for other family member's cars. This service sucks compared to a medium-level car, let alone a luxury model. WILL NOT LEASE ALFA AGAIN!!!!
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#1665798 Review #1665798 is a subjective opinion of poster.
North Hempstead, New York
  • Lousy customer service and service dept
Reason of review
Poor customer service

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