Skip to content
Alexis Bittar

Alexis Bittar

alexisbittar.com
What is your customer experience with Alexis Bittar?

Alexis Bittar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.3 star rating from 5 reviews; consumers are mostly dissatisfied. Reviews cite beautiful jewelry but consistent problems with customer service, returns, and refunds. Rating breakdown shows more unfavorable feedback than positive. 100% of users would likely recommend Alexis Bittar to a friend or colleague despite complaints about contact and price level.

Key Takeaways for Future Customers

  • Alexis Bittar reviews note high price and attractive designs but expect slow or missing responses from customer service.
  • Plan ahead for returns since return labels and instructions may be hard to obtain.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unreachable customer service and failed return processes.
  • Reports of discoloration and requests for replating; dissatisfaction with refunds and exchanges.

Positive Feedback

Customers repeatedly praise the jewelry as beautiful and high quality.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
jewelry returns jeweler decades horrific items explanations life syllables calls
Filter review
Sort by
Patricia H Gxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bradenton, Florida

Earrings are faulty design

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm trying to return earrings, and I can't get an answer from this company. I'm a customer who has a lot of Bittar jewelry and am very disappointed in their non-response.

Loss:
$155
Pros:
  • Beautiful jewelry
Cons:
  • Hard to contact them for returns

Preferred solution: Full refund

User's recommendation: Beautiful jewelry but trouble returning

View full review
Anonymous
map-marker New York, New York

Jewelry beautiful but impossible to have texts or phone calls returned

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Im angry!! Ive been dealing with this for 2 weeks.

Why do I need 100 syllables??? I need enclosure card for my return #292522 so I can return in time

View full review
Lila Tbs

Horrific! I’ll never ever buy anything from this company again in my entire life.

They dont allow returns and they are terrible. They suck!

Do you want more explanations? I have bought items of this jeweler for decades, and now they scam me.

View full review
Lonita Bzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Customer service is very very horrible. Will never order again from this company. Wolf and badger is a great high company to buy goods from.

User's recommendation: Don’t order from this company.

View full review
Anonymous
map-marker Phillipsburg, New Jersey

Requesting jewelry bad for three bracelets purchased

No response from company for my request of three small jewelry bags with insignia on for gifting bracelets I ordered and received.

View full review
Anonymous
map-marker Fountain Hills, Arizona

I need to speak to a customer service rep and I can't get a hold of anyone or leave a message and it's annoying

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need to talk to Customer Service and I can't seem to leave a message or get a hold of anyone and it's very annoying

View full review
Petros Ygs

Help with a return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No help! Failed to inform me of the return mail address & label.

Meant to confuse or use exchange return money for other items.

View full review
Sara S Utu

Necklace discolored

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Necklace discolored

Needs to be replated

Its diamond & gold necklace very beautiful. I truly look forward to wearing again very soon

View full review
Josephine L Nvt

Change my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer cannot reach customer service for order #189366.
  • - Wants to change an earring color and obtain a return label.

I am having very hard time reaching the customer service regarding my order. I have called several times.

My order is #189366

I want to change an earring to a different color and also return something else. please give me in order to send me the return label.

My phone # is(310)430-****

Preferred solution: I’m having trouble reaching web site for getting return labels for some items and changing another item to a different color

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article