Taniqua l

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Verified Reviewer

Return

I did a return for the tennis shoes that I bought last month for my boyfriend as a gift. With the wrong size was sent to me so I had to send them right back the next day. But my return was rejected because I am accused of the shoes being worn and they NOBODY never even attempted to put their foot inside of there Because like I said before the wrong size was it so nobody could fit them. I feel like Im treated unfairly because there is no way that my return should have been denied because of something that I didnt do
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Loss:
$550

Preferred solution: Full refund

Tiffany B Esb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did Not received my package

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I called Fedex to see where my package was and they stated that it had been delivered and that someone had signed for it although no one was home at the time of delivery. I then reached out to Alexander McQueen and have yet to get an response or fix my issue
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Loss:
$490
Pros:
  • Fast delivery so to speak
Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

Melissa C Gjt

Wouldn't refund money for classes I paid for during COVID

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I paid for classes in March, early March. And she never refunded them. She took the money and knew I got COVID and the whole world shut down and she wouldn't refund them or honor them on zoom.
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Loss:
$125
Pros:
  • Easy to reach
Cons:
  • Bad customer service
  • Takes money and will not answer calls
  • Does not provide service paid for

Preferred solution: Apology

User's recommendation: Don't take her classes

Bianca H Dmz

REFUND

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I sent my shoes back on 08/03/2020 because they were too small and its 08/15/2020 and I still have not received my refund
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Loss:
$520

Preferred solution: Full refund

Imer Jku
map-marker Villa Park, Illinois

Package

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Did receive my package when it said it was received
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Shawn H Wyb

Order

I order a pair of Alexander McQueen and I have not got any information back on if its being shipped or not the order code doesnt work I bought it from the actual website online
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Loss:
$540
Pros:
  • Fast delivery so to speak
Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

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