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Alexander McQueen

Alexander McQueen

www.alexandermcqueen.com
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1.4 out of 5
Based on 4 reviews from registered users.
1.4
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4 rated reviews | Is this your business?
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Alexander McQueen Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Alexander McQueen has a 1.4 star rating from 4 customer reviews with 100% unfavorable feedback; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check recent Alexander McQueen reviews before purchasing, especially for high-priced items.
  • Expect fast delivery in some cases but verify order shipping updates and tracking.
  • Document returns and refunds requests promptly when buying shoes or accessories.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and ignored messages.
  • Multiple reports of denied returns and delayed or missing refunds.
  • Problems with delivered or missing packages and unreliable order tracking.

Positive Feedback

Reviewers note fast delivery at times, easy to reach staff in some cases, and appreciation for the brand style and product selection diversity.

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Tommie K Hte
map-marker Dallas, Texas

Purse issue

AI Highlights
  • - Skull lock came off during travel and was missing later.
  • - I didn't realize it was gone because I never used the lock or key and I brushed it off.

Skull lock came off during my travels . I took my bag through security at the airport and didnt realize my skill was missing until it was days later .

I never used my locked key and skull once so it never dawned on me that it was gone .

I brushed it off and said no biggie and never took time to follow up on this matter until now . Only reason why is because I own another ( AM) bag and always took the other skull off when I was using the one that had the missing skull .

Loss:
$500
Pros:
  • Love the style
Cons:
  • Wished the purses from 2016 came back

Preferred solution: Another skull lock for my bag

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Helpful
Taniqua l

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Return

AI Highlights
  • - Returned tennis shoes bought last month; wrong size sent and returned next day.
  • - Return denied; accused of wearing the shoes, though not worn.

I did a return for the tennis shoes that I bought last month for my boyfriend as a gift. With the wrong size was sent to me so I had to send them right back the next day.

But my return was rejected because I am accused of the shoes being worn and they NOBODY never even attempted to put their foot inside of there Because like I said before the wrong size was it so nobody could fit them. I feel like Im treated unfairly because there is no way that my return should have been denied because of something that I didnt do

Loss:
$550

Preferred solution: Full refund

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Helpful
Tiffany B Esb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Did Not received my package

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1.6
AI Highlights
  • - Fedex said the package was delivered and signed for, though no one was home.
  • - Alexander McQueen has not responded or fixed the issue.

I called Fedex to see where my package was and they stated that it had been delivered and that someone had signed for it although no one was home at the time of delivery. I then reached out to Alexander McQueen and have yet to get an response or fix my issue

Loss:
$490
Pros:
  • Fast delivery so to speak
Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

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Comment
1
Melissa C Gjt

Wouldn't refund money for classes I paid for during COVID

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1.9

I paid for classes in March, early March. And she never refunded them. She took the money and knew I got COVID and the whole world shut down and she wouldn't refund them or honor them on zoom.

Loss:
$125
Pros:
  • Easy to reach
Cons:
  • Not a real yogi
  • Bad customer service
  • Does not provide service paid for

Preferred solution: Apology

User's recommendation: Don't take her classes

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Helpful
Bianca H Dmz

REFUND

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1.0

I sent my shoes back on 08/03/2020 because they were too small and its 08/15/2020 and I still have not received my refund

Loss:
$520

Preferred solution: Full refund

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Helpful
Imer Jku

Package

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1.0

Did receive my package when it said it was received

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Shawn H Wyb

Order

I order a pair of Alexander McQueen and I have not got any information back on if its being shipped or not the order code doesnt work I bought it from the actual website online

Loss:
$540
Pros:
  • Fast delivery so to speak
Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

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Helpful

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