Alex Evenings
Alex Evenings Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alex Evenings has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. Alex Evenings reviews mention problems with customer service, phone access, and refunds.
Key Takeaways for Future Customers
- Chat assistant may be unhelpful; phone contact can be necessary to resolve issues.
- Keep return receipts and track refunds closely when returning gowns.
- Price level reported as medium; discounts and customer service matter to reviewers.
Negative Feedback / Risk Areas
- No refund issued yet despite following return procedure and having receipts.
- Difficulty reaching the company by phone; text or chat communication seen as limited.
- Delayed order confirmations and unclear shipping updates.
Positive Feedback
Some reviewers found a helpful representative who identified dress style numbers and measurements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alex Evenings has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. Alex Evenings reviews mention problems with customer service, phone access, and refunds.
Key Takeaways for Future Customers
- Chat assistant may be unhelpful; phone contact can be necessary to resolve issues.
- Keep return receipts and track refunds closely when returning gowns.
- Price level reported as medium; discounts and customer service matter to reviewers.
Negative Feedback / Risk Areas
- No refund issued yet despite following return procedure and having receipts.
- Difficulty reaching the company by phone; text or chat communication seen as limited.
- Delayed order confirmations and unclear shipping updates.
Positive Feedback
Some reviewers found a helpful representative who identified dress style numbers and measurements.
Miami, Florida
Dress style # & Petite 10 measurements
- - Initial chat was not helpful; calling Pissed Consumers connected me with a person who could send a dress photo to get style # and measurements.
The initial chat assistant on the website was not helpful. When I calledPissed Consumers I got a person & could send a photo of the dress I wanted and was able to get the style # and measurements.
Much easier! DLH
No refund issued yet. Need to talk to someone by phone not text
- - Gown bought online did not fit and was returned within a reasonable time; code used to send by parcel; refund not received, receipt kept.
Purchased a gown online did not fit returned it within a reasonable time still have not received my refund, followed the procedure. Use the code sent it back by parcel and more have the receipt and still have not received my refund.
User's recommendation: No sure
Checking on an order
- - Order 2W208Q60E: Nancy Ragsdale has not received any emails.
- - Email on file may be incorrect; please verify and provide an update.
I ordered an item for my mother, Nancy Ragsdale on July 29 and thought that I entered her email address for correspondence. She tells me that she has not gotten any emails from you regarding her order or when she can expect it.
The confirmation number on the order is 2W208Q60E. I am leaving my phone number as Mom is 87 years old and has difficulty hearing on the telephone. But the above email address belongs to her.
Can you please send me an update on her order? Thank you.
User's recommendation: Great company. Customer rep was very helpful. I was just asking a question. I was not upset at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can not get you on the phone.
It was O.K.
I ordered a dress on Apr. 11 and so far have not here from you.
I need a dress for an event on Apr. 23th.
Thank you.
Radmila Lapov
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