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Alex Belfield

Alex Belfield Reviews

www.alexbelfield.com
What is your customer experience with Alex Belfield?

Alex Belfield Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.8 star rating based on 1 customer review. Consumers are mostly satisfied. Recent recommendation: "DON'T By "MERCH" From Alex Belfield!". Review authors value customer service and Exchange, Refund and Cancellation Policy. Price level is medium.

Key Takeaways for Future Customers

  • Alex Belfield reviews note a large YouTube audience and a merch shop with medium price levels.
  • Customers emphasize checking customer service and refund/exchange policies before ordering.

Negative Feedback / Risk Areas

  • Repeated customer complaints about missing merch items and non-delivery.
  • Reports of ignored emails to customer service and issues obtaining refunds or exchanges.
  • One reviewer said a call was edited out of a replay after a delivery complaint.

Positive Feedback

Overall rating is high and the single review notes consumers value the service and policies when they work.

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Resolved
Elle E Dfn

Resolved: People NOT getting the "MERCH" they ordered!

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AI Highlights
  • - Belfield has 300K+ subs and merch.
  • - A UK caller says he ordered three shirts, got two, emails ignored; replay edit removed wheelchair moment.
Updated by user Jan 06, 2022

Company fixed the issue and I have been provided with product replacement. Mr.

Belfield did see to it that the missing merchandise was sent to the gentleman who did not receive it. Thank you for your assistance..

Original review Dec 07, 2021
Alex Belfield has well over 300K YouTube subscribers, so you know he's pulling in a pretty penny. Many fans are in America, and he also sells a LOT of "merch." SELLS, yes.

Delivers? Not exactly!
A gentlemen in the UK called in to his show to say that he didn't receive all three of the shirts he had ordered, and that his emails to "customer service" were being ignored. He purchased three shirts and got only two. Mr.

Belfield gave him a second email, and then EDITED HIS CALL OUT of the replay upload, during which the man explained that he was confined to a wheelchair in the home and received everything by home delivery.
Well, it seems that a lot of us are in the same boat, and when you think about it, if just 100,000 people place orders for items averaging a $10 profit margin, and 1 out of 10 orders "accidentally" omits an item over the course of a year, that's 10,000 x $10 or an extra $100,000 in Mr. Belfield's pocket!!
Shame on him!

He should have seen to in personally on the morning after that phone call, that the gentleman received the missing shirt!! He said that he intended it as a Christmas Gift.
The Voice of RIP OFF!
Pros:
  • Comes across as a free speech advocate

Preferred solution: Deliver product or service ordered

User's recommendation: DON'T By "MERCH" From Alex Belfield!

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