AlertUSA Reviews
AlertUSA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report negative sentiment in AlertUSA reviews, citing poor billing experiences, difficult customer service interactions, and a high price level for the monitoring subscription.
Positive Feedback
Service exists for monitoring subscriptions and customers can enroll in the monitoring service, though experiences vary.
Negative Feedback / Risk Areas
- Recurring AlertUSA customer complaints about disputed billing and unexpected charges.
- Issues returning equipment and stalled refunds after cancellations.
- Poor customer service response when resolving subscription disputes.
- High price level noted by multiple reviewers.
Key Takeaways for Future Customers
- Verify return tracking and keep proof when canceling service.
- Monitor bank statements for unexpected charges and demand refunds promptly.
- Research AlertUSA reviews and consider alternatives before committing to auto-ship or membership plans.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report negative sentiment in AlertUSA reviews, citing poor billing experiences, difficult customer service interactions, and a high price level for the monitoring subscription.
Positive Feedback
Service exists for monitoring subscriptions and customers can enroll in the monitoring service, though experiences vary.
Negative Feedback / Risk Areas
- Recurring AlertUSA customer complaints about disputed billing and unexpected charges.
- Issues returning equipment and stalled refunds after cancellations.
- Poor customer service response when resolving subscription disputes.
- High price level noted by multiple reviewers.
Key Takeaways for Future Customers
- Verify return tracking and keep proof when canceling service.
- Monitor bank statements for unexpected charges and demand refunds promptly.
- Research AlertUSA reviews and consider alternatives before committing to auto-ship or membership plans.
Edgewater, New Jersey
AlertUSA - Equipment Review from Cambridge, Massachusetts
- - I subscribed and canceled over a billing dispute.
- - I returned the equipment; Alertusa says not received, UPS says delivered; charges rose to $500.
I subscribed to a monitoring service but canceled after a dispute over billing. Alertusa told me to send the equipment back and I did.
Alertusa said they never received the equipment but Ups said it was delivered.
They took out $250 from my bank account so I reversed that charge only for them to tell me it was now $500. After some research I found that other people had the same exact problem with this company.
STAY AWAY FROM ALERTUSA!!!!!!!!!
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I am in the process of filing a complaint with the Atorney Generals office