Alert Ambulance Service
Alert Ambulance Service Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alert Ambulance Service has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do you have to do?".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Open your eyes
Those who work in communications. The employees are rude to each other and the management and leadership only play favoritism..
it was a very difficult room to work in..
if youre good or not if youre not in the quick, youre no good to them. Ive never heard such vulgar language in a place towards each other and vulgar language towards management, and it being allowed accepted..
User's recommendation: Do you have to do?
These People are Greedy Crooks!!!
My wife and 1 year old daughter hit from behind, driver under insured. 5 Minute ride to hospital, ALERT charged me $1800 ($900 + $900) even though my daughter sat on wifes lap in ambulance.
Drivers insurance paid a small part, my auto insurance paid another portion, my personal insurance had a claim too, they STILL came after me personally for $200 and filed small claims summons, had to pay everything plus court costs, you're better off walking to the hospital than being in debt with these crooks. What goes around comes around hope they go under.
Low life’s
They filed court papers against my terminally ill husband for a lousy $77 which I’m certain was or would have been covered in full by our insurance. I refuse to pay more than the $77 if that’s even owed. They can take their filing fees and shove them up their *** Who puts someone terminal in court for $77.
Wait then bait and switch
Called for a return ride.after 45 min. Called again for an eta.was told 30 min.,ended up being an hour.no seat belt for passenger seat.instead of returning to nursing home,the van went out of its way to pick-up another passenger.i would have liked to have been told.from return call to return to facility-2 hours and55 min.
From the nursing home to the va was 15.3 miles! WC-15 ,vin #A25513.wednesday June 6th,2018.Stay far away from alert transportation
Be Aware Of Alert Ambulance Services
I can't believe that a service will sue a sick person and rip them off over $3,000 dollars. I am writing this because I do not want another patient to suffer like I did.
Alert Ambulance sued me and took me to court . However, I was unable to go because I am unable to walk or speak for myself. I very ill and it were life of death if I did 't transfer to another hospital. The physician told me that the social worker will make the arrangement with their ambulance service and she will take care everything.
Social worker did make the arrangement and she did not tell me how much it would cost if medicare refused to pay, and I would have to pay for it. 5mo. later I received a certified letter from Alert Ambulance Services taking me to court. I called and spoked with the social worker and she was flying off the rails and very nasty, as to say how dare you call me!!!
And put the Blame on me. I called Alert and they told me I was transferred out of their hospitals to another group of medical facility. Alert Ambulance Services will take you to court and rip you off I will never use them again and I will not let the social worker make arrangement for me without knowing how much they charge. This is unfair practice and I noticed that Alert Ambulance Service took me to court, and 30 other people were their too.
The week after that were another 20.
This is a shame how they taking poor sick patients to court /money the money they do not have. My poor husband need a wheelchair platform to be able go to therapy and we stuck with this bill.
THE BIGGEST SCAM ON THE EARTH/LIE,LIE.
ELDERLY ABUSE ALERT AMBULANCE IS THE BIGGEST SCAM ON EARTH AND THEY TELL LIES. MY HUSBND HAD A STROKE/APHASE.
was in all system failure. He was transferred a another facility as per/social worker. We never used them before and If I am dying I will never use them again. I was medical necessary that he be transported by an ambulance and with an RN.
I received a letter in July 2017 from the Small claim to appear in court of pay $2,971 because Medicare ,Horizon Blue/Cross/Blue Shield,Of NJ did not pay the bill.? I called my insurances and I was told they had paid the bill and Alert ambulance service sent them a letter telling them not to pay the bill and they took the money back????
They have figured out if they sue the poor patients they will get more money out of them. It time to take them to court/Class Action Are their anyone want to see them pay???
Preferred solution: Price reduction
Expensive rip-off
Nearly nine hundred dollars for a pair of fifteen minute rides. It's not just confined to this particular company either, it's all of them.
A patient who has absolutely no other option is passed off onto these ambulance companies and the "social workers" tell you "it's covered". Then the bills start coming. While I'm not suggesting they shouldn't make money, the fees are outrageous given what they actually do. In my case they were handling a patient with a serious spinal injury and they were lugging the patient around like a bag of garbage, just trying to get finished as quickly as possible.
Then when they don't get paid right away they become aggressive, threatening to sue. It's just another way the medical profession exploits the ill for easy cash and it's nothing short of sickening.
Patient transported without oxygen although oxygen was ordered
This company transported my father from the hospital to a rehab facility without oxygen, despite the order being called in with oxygen. I was there when he departed the hospital and when he arrived at the rehab (I drive faster than them, obviously).
When I saw he had no oxygen on, I called their office to complain. They checked and said it was ordered with oxygen and that they were sorry. I left a voicemail for their head of business development and then sent an email to him and the president of their company. I got no reply back so I resent it.
Then I got a note from someone else saying he did reply last week (a lie, my IT department checked their servers) and claimed the orders said my father "may need" oxygen (a lie) and that the nurses told him my father had not been on oxygen all day before being transported (another lie since I was there all day). They were negligent and then lied to cover their mistake.
My father is fortunately OK, but others may not be so lucky. I would never use them again and will be filing a complaint anywhere and everywhere I can about their ineptitude.
Preferred solution: Let the company propose a solution
Misrepresentation
accepted payment in full
went to a Judge and said they had not been paid
even when my account was cleared
judgement was entered against me
could care less
you paid the bill but I could not give you the receipt because I was busy
but since you told me that I did not have to go to court I did not
you did and although you cashed my check
you misrepresented to the Judge and Superior Court
said you had not been paid when my money was sitting in your account?
assured me I did not have to appear
you lied to a client, misrepresented to a Superior Court Judge, and
had the money in your bank account all the time
malfeasance ?
HORRIBLE!!!
IF YOU EVER NEED AN AMBULANCE. DON'T CALL ALERT AMBULANCE.
THEIR EMTS ARE VERY POORLY TRAINED AND THE ENTIRE COMPANY IS RUN BUY A BUNCH OF YOUNG, CATTY AND UNPROFESSIONAL PEOPLE. IF YOU EVER NEED A RIDE TO AN APPOINTMENT BY ANY MEANS CALL THEM FOR A BUMPY RIDE, BUT FOR A TRUE EMERGENCY YOU CAN'T TRUST THESE PEOPLE AS FAR AS YOU CAN THROW THEM.
AND TRUST ME IF YOU'VE EVER SEEN WHAT THEY CONSIDER TO BE QUALITY EMERGENY CARE, YOU'D WANT TO THROW THEM!! SAY NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Alert ambulance service
you do not want to use them for transport of loved ones or anybody for that matter the company is run by a bunch of bone heads and the emt's and rn's are poorly trained and the owner does not care for his employees five thumbs down.no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no
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