Returned shoes

I returned a pair of shoes in dec.or Jan. I ask to receive a credit for the shoes. I can’t find any information on my credit. My customer number : 364790 Part#: QIN-5008-39 Price: 49.00 Please look this up because I can’t afford to just give away the money .

User's recommendation: Get good information on phone numbers.

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ID
#2190370 Review #2190370 is a subjective opinion of poster.
Pros
  • Sent on time
Cons
  • Returns credit

No call back, email or communicaton period from customer service

The wrong size was sent , one of my other purchases was not even received. Getting ahold of someone is impossible! I started with an email as the Message said on the voicemail when calling I send 3 emails with no replies. I then left 2 voicemails no call back. I understand Covid 19 hit and people are working from home but 3 weeks I should have had some type of contact from customer service.
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1 comment
#1862568

Never heard of them. I've never understood how people order shoes without trying them on and walking around. Now you have this issue, and oh, heaven forbid, you can't call, call, call.

ID
#1923626 Review #1923626 is a subjective opinion of poster.
Location
Archbold, Ohio

Alegria Shoe Shop - Sandals Review from Fort Walton Beach, Florida

Alegria Shoe Shop - Sandals Review from Fort Walton Beach, Florida
Alegria Shoe Shop - Sandals Review from Fort Walton Beach, Florida
Alegria Shoe Shop - Sandals Review from Fort Walton Beach, Florida
Ordered these shoes: And received water saturated shoes: The business is refusing to refund my money. They suggested I try to sell the shoes I received and they would give me a discount for another order. A week of daily communication with them and still no satisfaction.
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ID
#911068 Review #911068 is a subjective opinion of poster.
Location
Fort Walton Beach, Florida
Reason of review
Not as described/ advertised

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