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Alder Jewelers Paris

Alder Jewelers Paris

alderjewellers.com
What is your customer experience with Alder Jewelers Paris?

Alder Jewelers Paris Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Alder Jewelers Paris has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not order from this company".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Anonymous
map-marker Jacksonville, Florida

The website quotes a 30-day return if not satisfied, but they have not responded to 3 emails requesting return authorization

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered a set of rings based on the website reviews. I doubt the reviews are legit because when I received my rings, the settings look nothing like the pictures but more akin to cheap little girls jewelry from Walmart.

The website claims shipping w/in a few days but I didnt receive mine for almost a month.

I was able to locate a customer service phone number & when I reached out I was advised of conflicting information.

Initially I was told I couldnt return, until I quoted the return policy directly from the website. (30 days from purchase, but again, I didnt receive in a timely fashion).

Next I was informed they were unable to locate my order, despite my providing the order number/date of order etc.

Lastly I was advised to reach out to their customer service online support via email.

Ive sent 3 emails & received no response whatsoever & now Im well outside the 30 days.

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User's recommendation: Do not order from this company

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