
Alcon Opti Free
Alcon Opti Free Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alcon Opti Free has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't buy".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews









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Verified ReviewerOptiFree smells like mildew.
LOT 300048***-*521 EXP 2025-05-31 opened brand-new container, and it smells like mildew. This review is huge for me, as I worked for Alcon for 5 years and loved the company.
Massive disappointment and major concern for eyes.
This needs to be recalled. Customers should be able to return the product and receive a refund or LOT replacement.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFoul Smelling & Zero Customer Service
I purchased a 2 pack of the Opti-Free puremoist solution from Walgreens on 12/17/2022. I used this in my eye before I noticed a very foul, moldy smell and realized it was the contact solution.
I have contacted Alcon 4 times regarding this issue, and have not had a response.
I would like a refund, but maybe more importantly, I think they should look into this lot of product, and issue a recall! For anyone else who is concerned, it's lot #118Y6 exp 2025-05-31.
Preferred solution: Full refund
User's recommendation: Don't buy
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Verified Reviewer |Mold or mildew in solution
My solution smells of mildew or mold and I have been using it for a while now. This is my first bottle from your company in years and I thought it was my sink that smells.
Last night in bed I changed my contacts and I smelled it was coming from the bottle. I looked on a forum page to find out a lot of people have been going through the same issue and have contacted your company as well. There needs to be a massive recall? This is very unsanitary and potentially fatal.
I hope there is a class action lawsuit against your company. This is unheard of.
Preferred solution: Recall of product
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Alcon needs to be responsible and do the right thing. A recall is necessary before a true medical lawsuit is filed. I experienced blurred vision after putting in my contacts with the Replenish Solution, exp date 5/31/25.