Poor Customer Service Review
Manager isn't friendly at all. Lines are long and don't call for more register help takes forever to check out.
Sale item listed in flyers for about a month and still not in store, received rain check when first listed, contacted store and all I'm getting is a runaround, their excuse was no shipment to their store, next time I called them was told they were unloading the trailer and the item was at the back of the trailer so I waited a few days and then visited the store and then I was told they only received one of the items and that supposedly went to the person with the rain check ahead of mine and when the next shipment comes in I would be the first contacted. Noticed the ad in flyer again, called the store to see when I could pick up the item and was told "shipment was damaged" and they were going thru items before shipping to store. Why do they keep advertising for something they don't have in stock!!!
Lousy selection of products
ALCO in Ellsworth KS has become a lousy store to shop. The don't carry a goodly portion of the products they used to carry for a small town because they are trying to be the small town WalMart. Who needs a small town WalMart when they can drive a few miles and find everything they need. They got rid of the sewing section and craft sections. One could order Step 2 items thru them; now you do good to find ride on toys, outdoor playthings. etc. You can get boats, dog pens, rocks which are all much cheaper at larger towns. If you can't find what you look for, you might as well shop out of town.
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