Alco Windows and Doors
Alco Windows and Doors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied with a 100% unfavorable rating distribution. Reviews cite sales person professionalism as a rare pro, while reports mention civil theft and abandonment, noncompliance, extensive delays, and a high price level. Recent recommendations urge consumers to avoid this company.
Positive Feedback
The sales person professionalism and product samples were noted positively by one reviewer.
Negative Feedback / Risk Areas
- Alco Windows and Doors customer complaints about unpaid work, alleged civil theft, and abandonment.
- Repeated missed installation dates, lack of permits despite charging fees, and poor customer service responsiveness.
- Billing and refunds issues including claims that financed payments were sent to the company and refunds are delayed.
Key Takeaways for Future Customers
- Check recent Alco Windows and Doors reviews and local agency records before contracting.
- Verify permit filings and payment flow, and get refund terms in writing if using third‑party financing.
- Document communications; consider consulting a construction attorney if work is delayed or funds are at risk.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied with a 100% unfavorable rating distribution. Reviews cite sales person professionalism as a rare pro, while reports mention civil theft and abandonment, noncompliance, extensive delays, and a high price level. Recent recommendations urge consumers to avoid this company.
Positive Feedback
The sales person professionalism and product samples were noted positively by one reviewer.
Negative Feedback / Risk Areas
- Alco Windows and Doors customer complaints about unpaid work, alleged civil theft, and abandonment.
- Repeated missed installation dates, lack of permits despite charging fees, and poor customer service responsiveness.
- Billing and refunds issues including claims that financed payments were sent to the company and refunds are delayed.
Key Takeaways for Future Customers
- Check recent Alco Windows and Doors reviews and local agency records before contracting.
- Verify permit filings and payment flow, and get refund terms in writing if using third‑party financing.
- Document communications; consider consulting a construction attorney if work is delayed or funds are at risk.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doral, Florida
Civil theft and abandonment
- - Hired in Oct 2023; no work completed.
- - Sued in Broward and Dade.
- - BBB profile shows an F rating.
- - Do not pay them; contact DBPR.
Law enforcement investigation and civil lawsuit. There are multiple victims.
Hired in October 2023. Nothing done.
They are being sued in Broward and Dade. They are being investigated by state and county agencies. Read the latest 2024 Google reviews. Read their Better Business Bureau profile - F RATING.
If you're a victim, call the police or Sheriff's department to make a report. Call a civil attorney specialized in construction law and sue them. Contact the DBPR in Tallahassee.
They investigate contractors. Do not pay them anything!
- Civil theft and abandonment
Preferred solution: Full refund
User's recommendation: AVOID LIKE THE PLAGUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterCompany has failed to install my windows and doors that I signed August 2023
- - ALCO via Brandon Thomas offers 2-year MOMNT financing.
- - Installation dates are shifting.
- - Refunds are blocked; permit not applied; $1,200 charged.
Alco still have not reached out to me to give me an installation date.It will be a year in August.Worst service I've ever received.
Since December I've been calling and writing to ALCO and the date of installation keeps changing and the story of the problem as well. Yesterday I finally got a hold of them and the estimated date changed again to end of August (a year after I signed the contract).
I want a full refund but MOMNT can't refund my money because they paid ALCO the day the contract was signed, so they need ALCO to refund the money to them before they can refund me what they have already paid.
On top of that, yesterday I called the Miami Dade Permit office, and they haven't even applied for the permit, which they charged me $1200 for.
So in other words this company has been using peoples moneys for what I believe is their financial problems.
They are not reliable and the warranty they offered me won't be valid if they go out of business which is very probable.
I have messaged Maria Martinez (maria@***.com), Orlando (her manager orlando@***.com), not one reply from him. Yesterday I asked to talk to him again and of course he is not there, asked that he calls me, still waiting.
- Sales person professionalism
- Non compliant
- Liars
- Unreliable
Preferred solution: Full refund
User's recommendation: Do Not Purchase Impact Windows and Doors from Alco Windows and Doors
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Please contact the DBPR, your local police, and a construction lawyer. These are agencies that can help you. I'm suing them, among other things.