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Alco Fashion

Alco Fashion

www.alcofashion.com
What is your customer experience with Alco Fashion?

Alco Fashion Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Alco Fashion has a 1.1 star rating from 4 reviews reflecting mostly dissatisfied customers who report non‑delivery, wrong or damaged items, and unresolved refunds.

Positive Feedback

Delivery time is rarely noted as a pro; otherwise customers report no consistent positives about product quality or service in Alco Fashion reviews.

Negative Feedback / Risk Areas

  • Recurring Alco Fashion customer complaints cite poor customer service and unresponsive support.
  • Multiple reports of withheld refunds and billing disputes after returns.
  • Frequent issues with wrong, damaged, or missing orders and lack of order notifications.

Key Takeaways for Future Customers

  • Expect difficulty reaching support and delays obtaining refunds or exchanges.
  • Consider payment protections before purchasing due to reported billing and refund problems.
  • Read Alco Fashion reviews first and document tracking and returns if you proceed.
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Media from reviews

Alco Fashion - Stole my money
Alco Fashion - Stole my money - Image 2Alco Fashion - Order that I paid for
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Show reviews that mention
item order different size refund size money number invoice customer service tracking number
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Tesha R Zzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stole my money

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AI Highlights
  • - We were charged $69.49; items returned on June 4 have not been refunded.
  • - Items were not as described and were fake.
Alco Fashion - Stole my money
Alco Fashion - Stole my money - Image 2

No buyer beware! He stole our money!

Don't shop here. He sent us fake items, not as described at all, and charged my card $69.49 and never refunded me back for the items returned on June 4th.

We've been trying to get our money back for two months now. I just had to send documentation by mail to the credit card company to prove my case along with the tracking receipt.

Loss:
$69

Preferred solution: Full refund

View full review
Vaughn W Hkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order that I paid for

AI Highlights
  • - Tracking number for order placed 6/1/2025, ref PSQXLWYMG.
  • - Invoice IN090923; please refund funds if the order cannot be accommodated.
Alco Fashion - Order that I paid for

I've been waiting for a tracking number for an order that I purchased with your company. I made the purchase on 6/1/2025.

The order reference number is (PSQXLWYMG).

The invoice number is (IN090923). If you feel that you cannot accommodate my order, can you please refund my funds?

Loss:
$596

Preferred solution: Deliver product or service ordered

View full review
Rodney B Uxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service received wrong product.

AI Highlights
  • - Two sweatsuits shipped; one order should have been stopped.
  • - Charged for two; I ordered one.
  • - Wrong item.
  • - Return shipping charged; refund pending.
Original review updated Dec 06, 2024

I ordered a small size sweatsuit by mistake needed an extra large so I contacted the customer service was supposed to have stopped one order because it was wrong size so I went ahead and reordered it but still received two and was charged with two sweat suits when I only ordered one. And the sweat suit that I received will not even the ones I ordered it was the wrong product.

Then in order for me to return it I had to pay to get on sent back for a refund. After my second attempt emailing alco fashion inquiring why I had to pay for shipping on a product that they shipped me that was not right on their part.

Show the after was received a return label to go to the post office in on 22nd or 21st. Still waiting for my refund.

Pros:
  • No pros
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Do not buy from alco fashion

View full review
Anonymous
map-marker Saint Michaels, Maryland

I have an item to return for a different size

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AI Highlights
  • - Wants to exchange for a different size.
  • - Needs RMA slip; cannot locate order number; no invoice; tracking number available.

All I wanted was to exchange my item for a different size. I needed to find my order number the representative was no help.

I need a RMA slip to exchange item for a different size. There was no invoice in the package.

I do have the tracking number. Can I get someone to help me with this matter.

View full review
Rodney B Uxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

AI Highlights
  • - Wrong item sent; two were received.
  • - Items returned; refund still pending.
  • - I went through *** to return them.
Updated by user Dec 21, 2024

They charged me three times for one item and been waiting over a month to receive my $330 back

Original review Dec 06, 2024

The products were returned still waiting on my refund. Seems to be taken a long time.

As I stated before I ordered a certain item they sent me the wrong item and not only was it the wrong item but they sent me two of them.

And I went through *** trying to get these back to this company. Would definitely tell anyone to not do business with this company.

User's recommendation: Don't buy anything from this site.

View full review
Abbiegail Fql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't receive my ordered product ,nor I haven't received any disposition

The money was taken out of my account on oct 29 2024 and I have yet to receive any notice of disposition!!!

User's recommendation: There's never any disposition about any orders or purchases from this company; I haven't received any notification as of yet!!!

View full review
Derrick A Djf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong item shipped

I ordered a pair of black and a pair of red Nike shorts and received a pair of navy blue and a pair of white shorts.

Pros:
  • Delivery time
Cons:
  • Wrong items shipped

Preferred solution: Nothing

User's recommendation: Wouldn't recommend

View full review
Resolved
Michael R Gyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My purchase was made and the company is not taking calls about product not being delivered.

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AI Highlights
  • - Cannot reach the company to resolve the issue.
  • - Calls over days were routed to a recorded advertising message, and a Lofe alert button was noted.
Updated by user Jun 20, 2024

Company fixed the issue and I have been provided with apology. The product arrived. However the quality was poor.The Wanted cologne just doesnt have a smell like the real Wanyed.

Original review May 08, 2024

You cannot speak to anyone at the company to resolve the issue. I have called for several days but instead of listening to my concern I was forwarded to a recorded message advertising. Lofe alert button.

Loss:
$101
Cons:
  • No notification sent to me regarding pirchase

Preferred solution: Full refund

User's recommendation: Send notification to customer when funds are withdrawn for order.

View full review
Michael R Nly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want answer about funds deducted from my account without getting product.

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It's terrible. I'm not hearing from the company that withdrew funds for the product from my account and they are not allowing me to contact them.

Loss:
$101

Preferred solution: Full refund

View full review
Michael R Nly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To try to speak to someone about my order or my money back

It always a message that says your wait time to get an answer will be over 30 minutes. Suggestion to email company is also a waste of time because no reply is expected.

User's recommendation: Do not purchase from this company because you will have a long struggle to get product or your money back.

View full review
Shannon W Wcs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received damaged goods after a very lengthy wait time, they won’t refund nor exchange the damaged goods they sent so I have to go to my bank to get refund, rude rude customer service, BBB horrible rev

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AI Highlights
  • - Scam accusations; refunds or replacements may not be offered.
  • - Products smell of smoke; mine had a burn hole.
Contains 1 confidential file for company representatives
Updated by user Nov 14, 2023

No replacement no refund no legitimate return label sent for damaged goods, lesson learned this place and Miguel do bad business IMO caution don’t do it

Original review Nov 07, 2023

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM, they will not refund or replace thats if you even get your order or what you ordered, these people smoke! As stated in other reveiws smoke smell on products, mine had burn hole in it but the packaging didnt

Loss:
$70
Cons:
  • Everything total dissatisfaction i got riped off

Preferred solution: Exchange or refund

User's recommendation: Do not buy from Alco fashions SCAM

View full review

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