Alchemy Fine Home
Alchemy Fine Home Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alchemy Fine Home has 3.9 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Contact customer service if shipping seems to be delayed.", "shop their website, purchase items elsewhere".
Review authors value the most Website and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alchemy Fine Home has 3.9 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Contact customer service if shipping seems to be delayed.", "shop their website, purchase items elsewhere".
Review authors value the most Website and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
Bellingham, Washington
Prompt individualized and satisfactory email responding to my concern.
...Prompt response and commitment to communicate ongoing shipping status...
...
Apparently the product is being shipped from overseas and that explains both the delay in arrival and the unpredictable timing of arrival.
User's recommendation: Contact customer service if shipping seems to be delayed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Attempting to deceive customers
I assumed based on their lovely online store that they followed normal business practices. Imagine my surprise when they refused to accept a return of unwrapped decorative pillows and referred me to the fine print.
By automatic offer of $50.00 off my next purchase this must occur frequently.
Had they indicated this was a final sale I never would have ordered these pillows and am out over $500 dollars. They clearly seek to deceive their customers.
Preferred solution: Full refund
User's recommendation: shop their website, purchase items elsewhere
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Hi Pamela, We’re sorry for your frustration but have clear listings of products that are made to order that are final sale. Your pillows were custom made for your order hence a final sale that we list on the product pages and on the return page.
We’re always striving to make our policies crystal clear. Best, Alchemy Fine Home