Albuquerque Health Partners

I called I'm for refills tree days ahead as required only to find out the day of medication date still not sent over to pharmacy I went into the office that afternoon because no results over phone then having to wait over an hour an a half I knocked for one of the doctors to come talk to me but two cents then an employee or and got I'm front of me and shut door in my face and by reflex I tried holding open while saying I was talking to them but she took a whole other way saying I asssulted her and kicking me out and saying I no longer aloud their and all of a sudden having my script in hand driving to me then having me highly upset emotionally a wreck and having to drive home and I have been at that office over five years never had any problems with refills nor any staff and the lady who put me through emotional distressed I have never seen her their before so that after noon their were only like three other patients in waiting area three doctors in the office and other staff doing what ever all while I had to sit and wait for over an hour and a half and I know as a patient I should be helped within 15minutes but the woman who involved herself dint get no results till I took steps by trying to ask a doctor myself again after waiting as long as they had already allowed me sit waiting and now I don't even know if I would ever even fill comfortable their again and I have a great doctor patient relationship with Dr.Greenberge and his assistances and a woman whom I've never seen before took it upon herself now change or tell me I'm no longer allowed nor welcome their and she don't even know I'm already being treated for anxiety and depression and now I'm an emotional wreck after what I was put through .

Audio doctors set me up with hearing aids.. Have problems and I keep going back..

It's a problem on their end.. It's signias hearing aids they messed up..

I went to see a OB-GYN last year for a routine PAP and to get help with my horrible menstrual cycles and pain, requesting a hysterectomy. After the initial PAP was done, I was informed that I had a Fibroid that needed a biopsy, which she did.

Then she informed me she would not do a hysterectomy unless it was a "LAST RESORT", even though I have had horrible problems with my womanly parts, to put it mildly. If I described to you the issues it would make you ill! Plus, with these issues I also have terrible pain that would put me in bed screaming and absolutely miserably squirming. I cannot even describe the pain and details, it was so bad.

I am not sexually active and I'm disabled too. So instead, she gave me Norethindrone 5mg tablets to take every night, even though I protested adamantly. Those have given me all new issues like severe headaches, major irritability, more cramping and pain, and even though I have not had one period since I began taking them, I'm almost constantly slightly pink spotting, so I have to wear a pad ALL the time. The reasons I am protesting and requesting the hysterectomy, is because there is a family history of these female issues, and some family members were able to receive the procedure, which improved their quality of life enormously, when others, such as my mother, was refused the surgery, she ended up developing cancer during her menopause phase, and it ended up killing her.

It began in her ovaries and spread everywhere. She was on an estrogen patch during menopause, which is believed to have caused the cancer. Anyways, After she did the painful biopsy, I remember her commenting " Oh, there's blood. It will be ok".

I didn't think much of it at the time, but now I think she did something wrong. I was in Pain for several days after biopsy, but that was expected and thought to be normal, however, a couple of months later, I began having pain in the area of my urethra and the soft tissue of my ***, it seemed to be infected and was very painful. I attempted to contact Dr. Vicky Peng, the OB-GYN I saw, but received no response.

I attempted again, and still no response. I cared for the issue myself, the best I could by cleaning the area every time I went to the bathroom and since it seemed to be topical, I put neosporyn on the area, which is when I noticed that the soft tissue of my *** seemed to have been cut, like someone literally cut a 14 inch snip. I knew this was not at all right, but continued to care for the infection and try to contact Dr. Peng.

This issue came up several times over the last year, and each time I had to treat it myself, as my attempts to contact Dr. Peng went unanswered. Then, I attempted one last time about two weeks ago, after I had another flare up infection that caused me tremendous pain. I got a call last week.

ABQ Health Partners informed me that Dr. Peng is no longer with them and has gone to Lovelace and tried to refer me over there. I refused at this point because I didn't want to see Dr. Peng again, and I'm with ABQ Health Partners.

I explained what was going on, and they set me up an appointment with Dr. Leard. I went to see her yesterday, and she asked some questions, took some notes, and treated me like the plague! I got referred to Lovelace to have a surgery consult for the hysterectomy, which I'm grateful for, I think, but when I asked her to look at my issue, she refused.

This is horrible medical practice and I am very upset that she didn't even look at my issue. She said "the doctors at Lovelace I'm going to see can deal with that." What if there is something seriously wrong that needs attention right away? I could end up having something horrible happen to me.

I'm literally getting infections and having issues RIGHT NOW that need to be dealt with.

I went to see Dr. Leard to check this out, as well as the second opinion. She blew me off and acted like she didn't want to deal with me at all. I have never seen such an irresponsible practice such as ABQ Helth Partners Gynaecology Department.

I don't trust anyone in this department and I feel like they don't know what they are doing, and they are endangering women. I am frightened at what's next. I just really don't know what to do.

Please put a stop to the horrible treatment, or lack of treatment that is going on at ABQ HP Montgomery Gynaecology Dept. I'm not at all happy.

My father Paul Sanchez had an appointment at the Carlisle location, for a follow-up to hip surgery 3 wks prior, he is 82 yrs. old.

We live in Torreon, NM approximately 60 miles away. On our way to appointment my cars transmission blew. A nice young lady at Firestone gave us a ride. We arrived 12 minutes late.

I explained our situation. We were turned away. My father was in pain and could barely walk. Many appointments we have waited up to 45 min to be seen.

Leaving me to wonder is Dr. Jerald Loy's time more important than a patients? Obviously! A elderly gentleman heard our situation and gave us a ride back to our car.

It was very difficult getting my father back and forth. At one point I borrowed a chair from a business, sat my father on the sidewalk to wait for a tow. All because we were 12 minutes late.

We will never do business with Albuquerque Health Partners and my father has changed doctors. I only wish no one has to go through what we did.

I am on three blood control medications, over the counter nexium for gastric reflux, ibuprofen for inflammation of my osteoarthritis, and oxycodone for the extreme pain of my hands, feet, and spinal column.

My primary passed away and I was to see Dr. Stengal about the change of physicians as I am paying $1500.00 dollars more a year with the PRN that writes me a prescription once a month.

I have Medicare presently as I am disabled from the disease, with a substantially limited income. Without ever knowing me, or my complete diagnosis, Dr Stengal came into the room and preceded to tell me I was to get weened off the oxycodone because of my potential for addiction and abuse, even though I show no signs of either, and have been on this regiment, which works after 20 years of trying every other drug. I told him I just wanted a primary caretaker, not a change of medication which works best for me. He said he couldn't help me.

What bias, ignorance, and a *** beside manner for a just met professional, an M.D. who has a beaurocratic degree, not a medical one.

AHP DERMATOLOGY has without a doubt, the rudest staff I have ever dealt with. 40 minute wait to be seen by an NP that was pissed off at life and proceeded to take it out on me.

When I expressed my concern for the wait time, she proceeded to tell me " you're lucky today! We are usually 1 hour behind"

Never even introduced herself. I went in for a full check over due to a family history of skin cancer and she was finished looking me over in less that two minutes. They are more concerned about getting as many patients through their doors than they are in providing decent patient care.

Two months I waited to be treated like *** by some uptight, pinch faced angry little nothing of a woman.

I walked out on her as soon as she told me that she was going to do a shave biopsy on my forehead. I asked her what that involved and she looks at me like I'm a complete *** and says in her nasty tone of voice " I shave it off...you're going to have a permanate scar" no thank you!!!

I took my 11yr to the location on juan tabo ne for an xray due to motor vechile accident he was in i signed in as the sign says when walking in and the lady glanced at my paper for not even a second then made me sign in on lab work. Lmao its an xray i need 30 minutes later she says he is not in the system well duh he is never been here.

So then she looks at me like i am dumb founded. I looked right at her and asked to please be help by the other lady.

Need less to say 1 hour later and still nothing this is a total joke. Apparently the front staff needs the patiene how to do there job.

In Feb. I was admitted to Westside Hospital with pneumonia and sepsis.

I was very sick and stayed for 11 days, the hospital did a good job. My complaint is the ABQ Dr. Haarhues who dismissed me knew I still had some pneumonia as he said so but when my husband signed me out and we left the hospital and turned in prescriptions to drug store there was no antibiotic given and he wrote the wrong prescription for my heart meds, one a day but should have two a day. The Pharmacist called because he knew it wasn't right and could have been dangerous.

Since this doctor works for ABQ they just pop in and out of the hospital. Needless to say I had to wait two weeks to see my doctor and get lung X-ray and I have had it for 2 months now!

In 2012 I went to get a second opinion regarding my reconstruction options post a mastectomy (breast cancer). I informed the doctor that I had been told I only have one option and it was best that I loose weight first so that my breast would not shift.

The ABQ Plastic Surgeon informed me that he could do the procedure and looked at my body and did photos etc. He discussed that I had a risk of bleeding out and set me up to give my own blood - but never discussed the entire procedure and frankly I am embarrassed to say I really did not know what to ask. Before leaving I was encouraged me to do lots of sit up and stated it was because that muscle needed to have lots of blood flow because that is what would be used to rebuild my chest walls. They wanted to schedule the surgery very quickly which made me nervous - so I got them to schedule it further out; giving me time to mentally prepare.

This is such a long story but to cut to the chase - I had the surgery and ended up with two bacterial infections all because no one would listen to me when I told them I had an infection (I know my body). I dehissed the entire front of my body was open (both breast and abdominal). Although I smelled like 10 dead rats when i first went to see the doctor - nothing was done until my wound vac stopped working because the infection was so thick (looked like baby ***). I had a total of four surgeries and had to build up strength to walk again.

Then when I ended up with a hernia the doctor still would not listen. So I had to have another surgery - so five surgeries in less than a year. Needless to say I learned so many things during this process about DOCTORS and MONEY and INSURANCE and CYA! I wanted another doctor but when I was finally taken to the ER from the Nursing Facility - the plastic surgeon refused to take my case because as he put it "only the doctor knows where everything was put' so that made me a little afraid to keep searching.

I must mention that my plastic surgeon was furious to learn I demanded to go to another hospital and even told my family member after she spoke with him about not securing my wounds after the initial surgery and thats why I dehissed! The doctor told her I know I was fat before I had the surgery!

Well to end this very long note - I know that this doctor did this to two other people other than myself and I am just finding the courage and the strength to address this issue. I pray before anyone (especially those who have survived cancer ) has plastic surgery at ABQ that the read this note and check other complaints etc.

I have been seeing the pain clinic for five years now. I have degenerative disc disease and spinal stenosis.

Recently, doctors have been bailing from this clinic like rats from a sinking ship. Doctor at pain clinic asked me to see my primary care physician to fill the prescriptions for my pain meds. I asked him, and he said he couldn't because of the agreement I had to sign with pain clinic. So, I called the pain clinic to refill my meds.

The doctor at the pain clinic decided to give me a prescription to wean me off. In a nutshell, stay away from Albuquerque Health Partners, because they don't care about you or your well being.

my spouse was recently diagnosed with fibromyalgia a cronic pain disorder. Dr Periara of the Montgomery office is a Dr.

to several of my spouses family. She has been waiting 4 days for him to give her a presciption or at least a phone call. We as a family notice that he treats private insurance cust. better than the centenial care patients.

I myself was treated and felt belittled by his actions when I chose him to be my primary care physician which lasted one visit because of his attitude and body language. Mean while our family with priv.

ins. gets treated like he is kin.

Doctors are all about scaming the insurance company's. They send you here , refer you there.

And say there's nothig you can do for you. My research has shown there is something can do. They don't have the compassion any more. it's all about the $.

Or lack of education to help a person in need. Those dr can kiss my ***. I will be getting a second opinion. And I will prove the heartless bastards wrong.

I'm sure there is good dr out there.

I have seen three of them, they made me feel like I went to Burger King. In out and get out.

I made an appointment for my 82 year old mother, and verified with the office that they accept Tricare. They said to simply bring her Tricare card in for the visit.

My mother made 3 visits to this office, then I got a call from the office saying they would not accept my mother's Tricare coverage, because she did not have Medicare part B. I asked why they did not tell me this before, and they said that it was our responsibility to cover the charges due to a form my mother signed, saying she would provide payment even if the insurance was turned down.

I asked why they did not tell me that Medicare part B was required, and the said that the policy changes several months ago, and they forgot to tell me this when I called. I will not ever schedule a visit to this company, and will let anyone who asks about them the terrible misinformation they provide, and the lack of concern for patients who suffer from their irresponsibily for their actions.

ABQ Health Partners fired a doctor for sexual misconduct with at least two patients. There is an open lawsuit in district court that is public record and anyone can view it in downtown Albuquerque.

ABQ Health Partners should request that doctors undergo a psychological evaluation to see if the doctor is mentally fit to practice medicine. ABQ Health Partners put patients at risk because this doctor was exploiting a patient for 2 years and they did nothing. ABQ Health Partners did not encourage their employees to come forward and report this doctor when they knew he was sexually involved with a patient. ABQ Health Partners employees had to know what was going on during that time, because this doctor is a predator and he had to tell others about his behavior that worked with him.

ABQ Health Partners put the second patient at risk because they should have known about the first patient, if they trained their employees properly to report such conduct, other patients would not have been at risk from this unethical and immoral doctor. ABQ Health Partners puts patients at risk. It is the obligation of the employees and other health care professionals to report such conduct immediately to prevent patient abuse. It is the obligation of the patient to report doctors who abuse patients.

If you or anyone else you know have been sexually exploited by a doctor during the years of 2007-**** by doctors from this company, please come forward and report it to the state board of medicine in New Mexico. Do not allow a doctor to get away with this behavior. Reporting him will prevent further abuse to other patients. Your name will never be released to the doctor.

Research has shown that women and children are the largest group of patients that are sexually exploited by male doctors. The physical and or emotional trauma is detrimental to the health of the patient. We need to help one another and prevent this type of abuse by reporting it to stop it. Please courageously come forward to help other women and children.

ABQ Health Partners does not take responsibility for the harm they cause patients.

Don't trust ABQ Health Partners doctors or the insurance company. Refuse to do business with them.